{"id":12138,"date":"2025-06-06T06:01:10","date_gmt":"2025-06-06T06:01:10","guid":{"rendered":"https:\/\/tenthplanet.in\/idempiere\/?p=12138"},"modified":"2026-08-24T10:00:12","modified_gmt":"2026-08-24T10:00:12","slug":"how-to-do-brite-crm-api-setup-in-adempiere-retail","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-do-brite-crm-api-setup-in-adempiere-retail\/","title":{"rendered":"How to do Brite CRM API setup in Adempiere Retail"},"content":{"rendered":"\n

BRITE CRM API Setup<\/strong> refers to the process of connecting your system<\/strong> with BRITE CRM<\/strong> using API (Application Programming Interface). This enables automatic data exchange<\/strong> like customer details, transactions, loyalty, or communication between your software and BRITE CRM.<\/p>\n\n\n\n

User Access<\/strong><\/h2>\n\n\n\n

Who Can Access<\/strong><\/h3>\n\n\n\n
    \n
  • Admin<\/li>\n\n\n\n
  • Cashier<\/li>\n\n\n\n
  • Manager<\/li>\n\n\n\n
  • Back office<\/li>\n<\/ul>\n\n\n\n

    What User Can DO<\/strong><\/h3>\n\n\n\n
      \n
    • Create<\/li>\n\n\n\n
    • Update<\/li>\n<\/ul>\n\n\n\n

      Pre-Requisite Activities<\/strong><\/h2>\n\n\n\n
        \n
      • Get API credentials<\/strong> from BRITE CRM support team<\/li>\n\n\n\n
      • Ensure your system is internet-enabled<\/strong> and has outgoing API access<\/li>\n\n\n\n
      • Define what data types to sync<\/strong> (e.g., customer master, sales, points)<\/li>\n\n\n\n
      • Validate data formats and API fields<\/strong> as per BRITE documentation<\/li>\n\n\n\n
      • Perform a sample API test call<\/strong> to ensure connectivity<\/li>\n\n\n\n
      • Ensure mapping fields<\/strong> between POS\/ERP and BRITE CRM<\/li>\n<\/ul>\n\n\n\n

        Business Rules<\/strong><\/h2>\n\n\n\n
          \n
        • API connection must be secure via HTTPS and tokens<\/strong><\/li>\n\n\n\n
        • Only authorized users\/systems<\/strong> can push\/pull data<\/li>\n\n\n\n
        • Duplicate records<\/strong> must be handled based on configuration (ignore, update, create new)<\/li>\n\n\n\n
        • API logs should be maintained for error tracking and debugging<\/strong><\/li>\n\n\n\n
        • Sync failures should trigger alerts or retries<\/strong> automatically<\/li>\n<\/ul>\n\n\n\n

          User Interface<\/strong><\/h2>\n\n\n\n

          Step 1 : <\/strong><\/strong><\/strong>Select \u2018Branch<\/strong>\u2019<\/strong> <\/strong>in Menu Branch Configuration -> Branch<\/strong> <\/strong><\/strong>or Search Branch<\/strong> <\/strong><\/strong>in Lookup.<\/p>\n\n\n\n

          \"TenthPlanet<\/figure>\n\n\n\n

          Step 2 : <\/strong>Select Organisation.<\/p>\n\n\n\n

          \"TenthPlanet<\/figure>\n\n\n\n

          Step 3 : <\/strong>Click Brite CRM API Config<\/strong> Tab and Click New<\/strong> Button.<\/p>\n\n\n\n

          \"TenthPlanet<\/figure>\n\n\n\n

          Step 4 : <\/strong>Enter Below Credentials for Brite CRM API Config<\/p>\n\n\n\n

            \n
          • Brite CRM Url<\/li>\n\n\n\n
          • User Name<\/li>\n\n\n\n
          • Password<\/li>\n<\/ul>\n\n\n\n
            \"TenthPlanet<\/figure>\n\n\n\n

            Step 5 : <\/strong>Click to Save the Record.<\/p>\n\n\n\n

            \"TenthPlanet<\/figure>\n","protected":false},"excerpt":{"rendered":"

            BRITE CRM API Setup refers to the process of connecting your system with BRITE CRM using API (Application Programming Interface). […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,96,32],"tags":[],"class_list":["post-12138","post","type-post","status-publish","format-standard","hentry","category-jaldi-life-style","category-idempiere-old","category-jaldi-super-store"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=12138"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12138\/revisions"}],"predecessor-version":[{"id":25251,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12138\/revisions\/25251"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=12138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=12138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=12138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}