{"id":12381,"date":"2024-01-24T12:40:33","date_gmt":"2024-01-24T12:40:33","guid":{"rendered":"https:\/\/jaldi.store\/?p=8895"},"modified":"2026-07-22T04:18:44","modified_gmt":"2026-07-22T04:18:44","slug":"how-to-hold-retrieve-a-pos-bill-in-adempiere-retail","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-hold-retrieve-a-pos-bill-in-adempiere-retail\/","title":{"rendered":"How to Hold\/Retrieve a POS Bill in ADempiere Retail?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Bill Hold<\/strong> allows a cashier to temporarily pause a bill without cancelling it. <strong>Bill Retrieve<\/strong> enables the cashier to resume the held bill later and complete the transaction<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">User Access<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Who Can Access<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cashier<\/li>\n\n\n\n<li>Head Cashier<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What User Can Do<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hold a bill<\/strong> at any time during billing<\/li>\n\n\n\n<li><strong>Retrieve a previously held bill<\/strong> to continue billing and complete the payment.<\/li>\n\n\n\n<li><strong>Print the bill<\/strong> after retrieving it, just like a normal transaction<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Pre-Requisite Activities<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>User must be logged into the POS with appropriate billing permissions.<\/li>\n\n\n\n<li>Bill must be in progress to use the <strong>Hold<\/strong> function.<\/li>\n\n\n\n<li>System configuration must allow &#8220;Hold\/Retrieve&#8221; feature in POS settings.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Business Rules<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only unsaved bills can be held.<\/li>\n\n\n\n<li>Each held bill must be assigned a unique <strong>Hold ID<\/strong> or <strong>Reference Number<\/strong>.<\/li>\n\n\n\n<li>Retrieval can only be done by the same user or based on store configuration.<\/li>\n\n\n\n<li>Bills held beyond a certain time (e.g., end of the day) may be auto-cancelled based on settings.<\/li>\n\n\n\n<li>The number of bills that can be held simultaneously may be limited by system rules.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">User Interface<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1 : <\/strong>Select \u2018<strong>POS\u2019<\/strong> in <strong>Menu<\/strong> -&gt; <strong>POS Management<\/strong> -&gt; <strong>POS<\/strong> or Search <strong>POS<\/strong> in Lookup.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Desc-1-3-1024x626.png\" alt=\"\" class=\"wp-image-8899\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2 : <\/strong>Search Product using Product Code, Product Name, Barcode, IMEI, Serial Number<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-1-1024x705-e1784693449839.png\" alt=\"\" class=\"wp-image-8900\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3 : <\/strong>Click Ctrl + N button for Hold the order<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-2-1024x713-e1784693494309.png\" alt=\"\" class=\"wp-image-8901\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4 : <\/strong>Click F6 for retrieve the hold order<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-3-1024x708-e1784693529397.png\" alt=\"\" class=\"wp-image-8902\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 5 : <\/strong>User can able to view hold orders list<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-4-1024x320.png\" alt=\"\" class=\"wp-image-8903\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 6 : <\/strong>User can able to select the hold orders by using document search option or with help of up\/down keys and click enter<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-5-1024x260.png\" alt=\"\" class=\"wp-image-8905\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 7 : <\/strong>Selected Hold orders products list in pos screen<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-6-1024x711-e1784693601565.png\" alt=\"\" class=\"wp-image-8906\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 8 : <\/strong>Clear all hold orders using &#8216;Alt + C&#8217; in Retrieve screen<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-7-1024x665.png\" alt=\"\" class=\"wp-image-9494\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 9 : <\/strong>Enter head cashier password and click &#8216;Enter&#8217; to clear the hold orders<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-8-e1784693677967.png\" alt=\"\" class=\"wp-image-9495\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 10 : <\/strong>While Retrieve the credit order, the credit order button should be enabled (Red colour highlight)<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-9-e1784693721393.png\" alt=\"\" class=\"wp-image-9540\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 11 : <\/strong>While Retrieve the Door Delivery, the door delivery button should be enabled (Red colour highlight)<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-10-e1784693762831.png\" alt=\"\" class=\"wp-image-9541\" title=\"\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 12 : <\/strong>While Retrieve the Online Sales, the online sales button should be enabled (Red colour highlight)<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2025\/06\/Retrieve-11-e1784693798323.png\" alt=\"\" class=\"wp-image-9542\" title=\"\"><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Bill Hold allows a cashier to temporarily pause a bill without cancelling it. Bill Retrieve enables the cashier to resume [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[32,85,31],"tags":[],"class_list":["post-12381","post","type-post","status-publish","format-standard","hentry","category-jaldi-super-store","category-adempiere-pos","category-jaldi-life-style"],"acf":[],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=12381"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12381\/revisions"}],"predecessor-version":[{"id":21471,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12381\/revisions\/21471"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=12381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=12381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=12381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}