{"id":12447,"date":"2024-01-24T12:42:03","date_gmt":"2024-01-24T12:42:03","guid":{"rendered":"https:\/\/jaldi.store\/?p=9018"},"modified":"2026-08-05T07:22:45","modified_gmt":"2026-08-05T07:22:45","slug":"how-to-capture-redeem-coupon-crm-api-log-in-adempiere-retail","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-capture-redeem-coupon-crm-api-log-in-adempiere-retail\/","title":{"rendered":"How to capture Redeem Coupon CRM API Log in ADempiere Retail"},"content":{"rendered":"\n

This process involves logging the API communication between the POS system and the CRM during the coupon redemption process<\/strong>, ensuring that all coupon-related transactions are tracked, validated, and traceable.<\/p>\n\n\n\n

User Access<\/strong><\/h2>\n\n\n\n

Who Can Access<\/strong><\/h3>\n\n\n\n
    \n
  • IT ADMIN<\/li>\n<\/ul>\n\n\n\n

    What User Can Do<\/strong><\/h3>\n\n\n\n
      \n
    • Verify whether a coupon redemption request was successfully sent<\/strong> to CRM.<\/li>\n\n\n\n
    • View response messages<\/strong> such as “Valid Coupon”, “Invalid Coupon”, “Coupon Expired”, etc.<\/li>\n\n\n\n
    • Retry the request in case of failure or timeout<\/strong>.<\/li>\n\n\n\n
    • Use logs for troubleshooting<\/strong>, validation, or audit purposes.<\/li>\n<\/ul>\n\n\n\n

      Pre-Requisite Activities<\/strong><\/h2>\n\n\n\n
        \n
      • CRM integration for coupon validation and redemption must be active.<\/li>\n\n\n\n
      • POS system should be able to send coupon codes<\/strong> to the CRM via API.<\/li>\n\n\n\n
      • Coupon must be entered during billing before invoice completion<\/strong>.<\/li>\n\n\n\n
      • Logging should be enabled<\/strong> in POS or middleware.<\/li>\n<\/ul>\n\n\n\n

        Business Rules<\/strong><\/h2>\n\n\n\n
          \n
        • System must log each CRM API call<\/strong> made for coupon redemption<\/li>\n\n\n\n
        • If coupon is valid:\n
            \n
          • Apply corresponding discount to the bill.<\/li>\n\n\n\n
          • Update status in the log as Success<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • If coupon is invalid or fails due to API issues:\n
              \n
            • Status should be Failed<\/strong>.<\/li>\n\n\n\n
            • Show an appropriate message to the cashier.<\/li>\n\n\n\n
            • Allow manual retry<\/strong> of redemption before final billing.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
            • Redeemed coupons must be marked as used<\/strong> and not reused in other transactions.<\/li>\n<\/ul>\n\n\n\n

              User Interface<\/strong><\/h2>\n\n\n\n

              STEP 1:<\/strong> Enter into the screen CRM API LOG<\/p>\n\n\n\n

              \"\"<\/figure>\n\n\n\n

              STEP 2:<\/strong> you can view the log file once enter it into the API log screen redeemed Coupon in an API LOG <\/p>\n\n\n\n

              \"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

              This process involves logging the API communication between the POS system and the CRM during the coupon redemption process, ensuring […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,85,31],"tags":[],"class_list":["post-12447","post","type-post","status-publish","format-standard","hentry","category-jaldi-super-store","category-adempiere-pos","category-jaldi-life-style"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=12447"}],"version-history":[{"count":5,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12447\/revisions"}],"predecessor-version":[{"id":22702,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12447\/revisions\/22702"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=12447"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=12447"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=12447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}