{"id":12475,"date":"2024-01-24T12:40:32","date_gmt":"2024-01-24T12:40:32","guid":{"rendered":"https:\/\/jaldi.store\/?p=9528"},"modified":"2026-08-25T04:20:45","modified_gmt":"2026-08-25T04:20:45","slug":"how-to-change-customer-mobile-number-in-adempiere-retail","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-change-customer-mobile-number-in-adempiere-retail\/","title":{"rendered":"How to change Customer Mobile Number in Adempiere Retail?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This feature allows the user to <strong>update or correct<\/strong> the customer&#8217;s registered <strong>mobile number<\/strong> in the system, often used for loyalty programs, billing, or SMS alerts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>User Access<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Who Can Access<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It Admins<\/li>\n\n\n\n<li>Head Cashier<\/li>\n\n\n\n<li>Admin<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What User Can Do<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Search customer<\/li>\n\n\n\n<li>Update to the new mobile number<\/li>\n\n\n\n<li>Save and validate the new mobile number<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Pre-Requisite Activities<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>User must have <strong>access rights<\/strong> to edit customer master or profile.<\/li>\n\n\n\n<li>Customer record must already exist in the system.<\/li>\n\n\n\n<li>New mobile number must be <strong>valid and unique<\/strong> (not used by another customer).<\/li>\n\n\n\n<li>OTP validation may be required (if enabled in settings).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Business Rules<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Valid Mobile Number should be entered<\/li>\n\n\n\n<li>Mobile number change should be logged for <strong>audit trail<\/strong>.<\/li>\n\n\n\n<li>System may block duplicate mobile numbers across different customers.<\/li>\n\n\n\n<li>For loyalty-linked customers, <strong>data integrity must be preserved<\/strong> (points, purchase history, etc.).<\/li>\n\n\n\n<li>Optionally, a confirmation SMS or OTP may be sent to the <strong>new number<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>User Interface<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1 :<\/strong> Select \u2018Change Customer MobileNo.&#8217; in <strong>Menu<\/strong> -&gt; Business Partner Rules-&gt; Change Customer MobileNo. or Search <strong>Change Customer <\/strong>MobileNo in Lookup.       <\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" data-id=\"23873\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-1024x640.png\" alt=\"TenthPlanet ADempiere POS-MobileNoChange\" class=\"wp-image-23873\" title=\"\" srcset=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-1024x640.png 1024w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-300x187.png 300w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-768x480.png 768w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-400x250.png 400w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange.png 1231w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         <strong>Step 2 :<\/strong> Choose the customer Old &amp; New Mobile No. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-1-1024x640.png\" alt=\"TenthPlanet ADempiere POS MobileNoChange 1\" class=\"wp-image-23874\" title=\"\" srcset=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-1-1024x640.png 1024w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-1-300x187.png 300w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-1-768x480.png 768w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-1-400x250.png 400w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2024\/01\/TenthPlanet-ADempiere-POS-MobileNoChange-1.png 1263w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This feature allows the user to update or correct the customer&#8217;s registered mobile number in the system, often used for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,85,32],"tags":[],"class_list":["post-12475","post","type-post","status-publish","format-standard","hentry","category-jaldi-life-style","category-adempiere-pos","category-jaldi-super-store"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=12475"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12475\/revisions"}],"predecessor-version":[{"id":28480,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12475\/revisions\/28480"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=12475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=12475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=12475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}