{"id":12638,"date":"2025-02-28T04:50:11","date_gmt":"2025-02-28T04:50:11","guid":{"rendered":"https:\/\/jaldi.store\/?p=11739"},"modified":"2026-08-27T09:36:02","modified_gmt":"2026-08-27T09:36:02","slug":"how-to-allocate-points-to-customers-for-redemption-in-adempiere-retail","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-allocate-points-to-customers-for-redemption-in-adempiere-retail\/","title":{"rendered":"How to allocate points to Customers for redemption in Adempiere Retail"},"content":{"rendered":"\n

The Redeem Process<\/strong> allows a customer to use their accumulated loyalty points<\/strong> as part of the Payment<\/strong> during billing at the POS. This reduces the cash\/card payment amount<\/strong> and offers a reward for continued shopping.<\/p>\n\n\n\n

User Access<\/strong><\/h2>\n\n\n\n

Who Can Access<\/strong><\/h3>\n\n\n\n
    \n
  • IT Admin<\/li>\n\n\n\n
  • Cashier<\/li>\n\n\n\n
  • Head Cashier<\/li>\n\n\n\n
  • Back Office<\/li>\n<\/ul>\n\n\n\n

    What User Can Do<\/strong><\/h3>\n\n\n\n
      \n
    • To select Redeem Process.<\/li>\n<\/ul>\n\n\n\n

      Pre-Requisite Activities<\/strong><\/h2>\n\n\n\n
        \n
      • CRM must be integrated with POS and support point redemption APIs.<\/li>\n\n\n\n
      • The customer must have:\n
          \n
        • An active loyalty account.<\/li>\n\n\n\n
        • Sufficient points available for redemption.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Redemption rules must be configured<\/li>\n<\/ul>\n\n\n\n

          Business Rules<\/strong><\/h2>\n\n\n\n
            \n
          • Customer must be identified<\/strong> before redemption (mobile number\/ID).<\/li>\n\n\n\n
          • Redeemable points should not exceed bill value<\/strong>.<\/li>\n\n\n\n
          • Points once redeemed are non-reversible<\/strong> unless bill is canceled.<\/li>\n\n\n\n
          • Redemption may be blocked on discounted or restricted items<\/strong>.<\/li>\n\n\n\n
          • POS should log redemption details<\/strong> for audit and CRM sync.<\/li>\n<\/ul>\n\n\n\n

            User Interface<\/strong><\/h2>\n\n\n\n

            STEP 1:<\/strong> To select a Redeem process.<\/p>\n\n\n\n

            \"TenthPlanet-ADempiere-POS-RedeemProcess-1\"<\/figure>\n\n\n\n

            STEP 2:<\/strong>To enter the points and to click the start check box.To run the process.<\/p>\n\n\n\n

            \"TenthPlanet-ADempiere-POS-RedeemProcess-2\"<\/figure>\n\n\n\n

            STEP 3:<\/strong>Once to run the process show the popup window will redeem the current year points and to click the check box.<\/p>\n\n\n\n

            \"TenthPlanet-ADempiere-POS-RedeemProcess-3\"<\/figure>\n\n\n\n

            STEP 4:<\/strong> Once to run the process to show the popup msg Proceed now and then to click the check box.<\/p>\n\n\n\n

            \"TenthPlanet-ADempiere-POS-RedeemProcess-4\"<\/figure>\n\n\n\n

            STEP 5:<\/strong> Once to run the process then show popup window Redeemed points will updated successfully.And to click the box.<\/p>\n\n\n\n

            \"TenthPlanet-ADempiere-POS-RedeemProcess-5\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

            The Redeem Process allows a customer to use their accumulated loyalty points as part of the Payment during billing at […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,97,83,31],"tags":[],"class_list":["post-12638","post","type-post","status-publish","format-standard","hentry","category-jaldi-super-store","category-adempiere-crm","category-adempiere-retail","category-jaldi-life-style"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=12638"}],"version-history":[{"count":0,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12638\/revisions"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=12638"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=12638"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=12638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}