{"id":12734,"date":"2025-06-06T08:38:03","date_gmt":"2025-06-06T08:38:03","guid":{"rendered":"https:\/\/tenthplanet.in\/idempiere\/?p=12734"},"modified":"2026-08-11T05:39:47","modified_gmt":"2026-08-11T05:39:47","slug":"how-to-search-customer-in-customer-info-feature-of-adempiere-retail","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-search-customer-in-customer-info-feature-of-adempiere-retail\/","title":{"rendered":"How to search Customer in Customer Info feature of Adempiere Retail"},"content":{"rendered":"\n

Pressing the F2 key<\/strong> on the keyboard opens or displays the Customer Information<\/strong> screen or form. User can able to create a new customer, edit the customer, search and sCUSTOMER INFO – F2elect the customer by using their details.<\/p>\n\n\n\n

User Access<\/strong><\/h2>\n\n\n\n

Who Can Access<\/strong><\/h3>\n\n\n\n
    \n
  • Admin<\/li>\n\n\n\n
  • Cashier<\/li>\n\n\n\n
  • Manager<\/li>\n\n\n\n
  • Back Office<\/li>\n<\/ul>\n\n\n\n

    What User Can Do<\/strong><\/h3>\n\n\n\n
      \n
    • View Customer Details<\/li>\n\n\n\n
    • Edit Customer Information<\/li>\n\n\n\n
    • Check Customer Status<\/li>\n<\/ul>\n\n\n\n

      Pre-Requisite Activities<\/strong><\/h2>\n\n\n\n
        \n
      • User Logged In<\/li>\n\n\n\n
      • Customer Data Available<\/li>\n\n\n\n
      • Access Rights Confirmed<\/li>\n<\/ul>\n\n\n\n

        Business Rules<\/strong><\/h2>\n\n\n\n
          \n
        • Access Control<\/li>\n\n\n\n
        • Valid Customer Selection<\/li>\n\n\n\n
        • Data Validation on Edit<\/li>\n\n\n\n
        • Save Confirmation<\/li>\n\n\n\n
        • Real-Time Data<\/li>\n\n\n\n
        • No Access for Inactive Customers<\/li>\n<\/ul>\n\n\n\n

          User Interface<\/strong><\/h2>\n\n\n\n

          Step 1<\/strong>: Select ‘Pos‘<\/strong> in Menu-> POS Management -> POS <\/strong>or Search POS in Lookup<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-1\"<\/figure>\n\n\n\n

          Step 2:<\/strong> Click F2 Button <\/p>\n\n\n\n

          \n
          \"TenthPlanet-ADempiere-POS-POS-2\"<\/figure>\n<\/figure>\n\n\n\n

          Step 3: <\/strong>User can able to search the customer by using any one of the field like mobile no, name, card no. etc. <\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-3\"<\/figure>\n\n\n\n

          Step 4:<\/strong> Select the customer<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-4\"<\/figure>\n\n\n\n

          Step 5:<\/strong> By using Crtl+N<\/strong> New , create a new customer<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-5\"<\/figure>\n\n\n\n

          Step 6:<\/strong> By using Ctrl+E<\/strong> key, edit the customer<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-6\"<\/figure>\n\n\n\n

          Step 7:<\/strong> Customer not found it display a Pop up message.<\/p>\n\n\n\n

          \n
          \"TenthPlanet-ADempiere-POS-POS-7\"<\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"

          Pressing the F2 key on the keyboard opens or displays the Customer Information screen or form. User can able to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39,31,32],"tags":[],"class_list":["post-12734","post","type-post","status-publish","format-standard","hentry","category-pos","category-jaldi-life-style","category-jaldi-super-store"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=12734"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12734\/revisions"}],"predecessor-version":[{"id":25042,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12734\/revisions\/25042"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=12734"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=12734"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=12734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}