{"id":12793,"date":"2025-06-06T09:11:56","date_gmt":"2025-06-06T09:11:56","guid":{"rendered":"https:\/\/tenthplanet.in\/idempiere\/?p=12793"},"modified":"2026-08-28T08:58:44","modified_gmt":"2026-08-28T08:58:44","slug":"how-to-open-customer-selection-screen-for-customer-search-in-adempiere-retail","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-open-customer-selection-screen-for-customer-search-in-adempiere-retail\/","title":{"rendered":"How to open Customer Selection screen for customer search in Adempiere Retail"},"content":{"rendered":"\n

Pressing the F4 key<\/strong> on the keyboard opens a customer selection window or list<\/strong> in the POS system, allowing the user to choose a customer for the current transaction.Customer should be selected before the payment.<\/p>\n\n\n\n

User Access<\/strong><\/h2>\n\n\n\n

Who Can Access<\/strong><\/h3>\n\n\n\n
    \n
  • Cashier<\/li>\n\n\n\n
  • Manager<\/li>\n\n\n\n
  • Admin<\/li>\n\n\n\n
  • Back Office<\/li>\n<\/ul>\n\n\n\n

    What User Can Do<\/strong><\/h3>\n\n\n\n
      \n
    • Open Customer List<\/li>\n\n\n\n
    • Search & Select Customer<\/li>\n\n\n\n
    • Add New Customer (if allowed)<\/li>\n<\/ul>\n\n\n\n

      Pre-Requisite Activities<\/strong><\/h2>\n\n\n\n
        \n
      • Customer Database Setup<\/li>\n\n\n\n
      • F4 Function Enabled<\/li>\n\n\n\n
      • User Access Permissions<\/li>\n\n\n\n
      • Add New Customer Option Enabled<\/li>\n<\/ul>\n\n\n\n

        Business Rules<\/strong><\/h2>\n\n\n\n
          \n
        • Authorised User Access<\/li>\n\n\n\n
        • Accurate Customer Search<\/li>\n\n\n\n
        • Single Customer Selection per Transaction<\/li>\n\n\n\n
        • Add New Customer Option<\/li>\n\n\n\n
        • Data Integrity<\/li>\n<\/ul>\n\n\n\n

          User Interface<\/strong><\/h2>\n\n\n\n

          Step 1<\/strong>: Select ‘Pos‘<\/strong> in Menu-> POS Management -> POS <\/strong>or Search POS in Lookup<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-1\"<\/figure>\n\n\n\n

          Step 2:<\/strong> Select F2<\/strong> Button for choosing the customer<\/p>\n\n\n\n

          \n
          \"TenthPlanet-ADempiere-POS-POS-2\"<\/figure>\n<\/figure>\n\n\n\n

          Step 3<\/strong>: Choose the Customer and then Click the OK<\/strong> Button<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-3\"<\/figure>\n\n\n\n

          Step 4 : <\/strong>Search Product using Product Code, Product Name, Barcode<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-4\"<\/figure>\n\n\n\n

          Step 5 : <\/strong> Click F4 <\/strong>Button For Payment and choose the paymode<\/p>\n\n\n\n

          \n
          \"TenthPlanet-ADempiere-POS-POS-5\"<\/figure>\n<\/figure>\n\n\n\n

          CLICK F4 BEFORE CUSTOMER SELECTION<\/strong><\/p>\n\n\n\n

          Step 6:<\/strong> Search Product using Product Code, Product Name<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-6\"<\/figure>\n\n\n\n

          Step 7: <\/strong>Press F4 Button For payment. It allow user to choose the customer and then go for the payment. Note: <\/strong>Without selecting the customer it doesn’t allow for the payment<\/p>\n\n\n\n

          \n
          \"TenthPlanet-ADempiere-POS-POS-7\"<\/figure>\n<\/figure>\n\n\n\n

          Step 8:<\/strong> After Choosing the customer it directly entire into the payment screen. Select any one paymode and continue the process<\/p>\n\n\n\n

          \"TenthPlanet-ADempiere-POS-POS-8\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

          Pressing the F4 key on the keyboard opens a customer selection window or list in the POS system, allowing the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39,83,31,32],"tags":[],"class_list":["post-12793","post","type-post","status-publish","format-standard","hentry","category-pos","category-adempiere-retail","category-jaldi-life-style","category-jaldi-super-store"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12793","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=12793"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12793\/revisions"}],"predecessor-version":[{"id":25380,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/12793\/revisions\/25380"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=12793"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=12793"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=12793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}