{"id":15218,"date":"2025-07-15T07:00:36","date_gmt":"2025-07-15T07:00:36","guid":{"rendered":"https:\/\/tenthplanet.in\/idempiere\/?p=15218"},"modified":"2026-08-25T10:20:22","modified_gmt":"2026-08-25T10:20:22","slug":"how-to-create-pos-payment-void-reverse-document-in-adempiere-retail","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-create-pos-payment-void-reverse-document-in-adempiere-retail\/","title":{"rendered":"How to create POS Payment (Void\/Reverse) document in Adempiere Retail"},"content":{"rendered":"\n

Void a payment<\/strong> means to cancel a payment before it is fully processed or settled<\/strong>, as if it never happened.
Reverse a payment<\/strong> means to undo or refund a payment after it has been completed<\/strong>, correcting the transaction.<\/p>\n\n\n\n

User Access<\/strong><\/h2>\n\n\n\n

Who Can Access<\/strong><\/h3>\n\n\n\n
    \n
  • Back Office<\/li>\n\n\n\n
  • Cashier<\/li>\n\n\n\n
  • Manager<\/li>\n\n\n\n
  • Admin<\/li>\n<\/ul>\n\n\n\n

    What User Can Do<\/strong><\/h3>\n\n\n\n
      \n
    • Void a payment<\/li>\n\n\n\n
    • Request or initiate a payment reversal\/refund<\/li>\n\n\n\n
    • View payment status and history<\/li>\n<\/ul>\n\n\n\n

      Pre-Requisite Activities<\/strong><\/h2>\n\n\n\n
        \n
      • Verify Payment Status<\/li>\n\n\n\n
      • Check Linked Transactions<\/li>\n\n\n\n
      • Document Reason<\/li>\n<\/ul>\n\n\n\n

        Business Rules<\/strong><\/h2>\n\n\n\n
          \n
        • Payments can only be voided<\/strong> if they have not been fully processed or settled.<\/li>\n\n\n\n
        • Payment reversals<\/strong> can only be performed after full settlement and require proper authorization.<\/li>\n\n\n\n
        • Only authorized users (e.g., supervisors or managers) can perform void or reversal actions.<\/li>\n\n\n\n
        • Payments linked to finalized orders, shipments, or returns cannot be voided without additional approvals.<\/li>\n\n\n\n
        • Customers must be notified when their payment is voided or reversed.<\/li>\n<\/ul>\n\n\n\n

          User Interface<\/strong><\/h2>\n\n\n\n

          Step 1 : <\/strong>To Select a Branch in Menu.Then to click a POS Payment(Void\/Reverse).<\/p>\n\n\n\n

          \"Tenthplanet-ADempiere-POS-POS<\/figure>\n\n\n\n

          Step 2 :<\/strong>Once to void the payment for POS Payment screen and to click the POS Payment(Void\/Reverse) screen in this screen only to show the document status couldn’t create,edit,delete options.<\/p>\n\n\n\n

          \"Tenthplanet-ADempiere-POS-POS<\/figure>\n","protected":false},"excerpt":{"rendered":"

          Void a payment means to cancel a payment before it is fully processed or settled, as if it never happened.Reverse […]<\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,85,32,39],"tags":[],"class_list":["post-15218","post","type-post","status-publish","format-standard","hentry","category-jaldi-life-style","category-adempiere-pos","category-jaldi-super-store","category-pos"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/15218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=15218"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/15218\/revisions"}],"predecessor-version":[{"id":28594,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/15218\/revisions\/28594"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=15218"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=15218"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=15218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}