{"id":17619,"date":"2026-01-29T12:00:34","date_gmt":"2026-01-29T12:00:34","guid":{"rendered":"https:\/\/tenthplanet.in\/idempiere\/?p=17619"},"modified":"2026-01-29T12:00:36","modified_gmt":"2026-01-29T12:00:36","slug":"how-request-group-works-in-idempiere","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-request-group-works-in-idempiere\/","title":{"rendered":"How Request Group Works in iDempiere"},"content":{"rendered":"\n

Request Group is a simple setup window<\/strong> used to categorize and group multiple requests together<\/strong>.It lets you assign a label or logical grouping to related requests so that they can be managed, processed, and reported as a unit rather than individually.<\/p>\n\n\n\n


Request Group Fields<\/strong><\/h2>\n\n\n\n

Typical fields in this window include:<\/p>\n\n\n\n

    \n
  • Name<\/strong> \u2013 A simple, meaningful title for the group<\/li>\n\n\n\n
  • Description<\/strong> \u2013 A more detailed explanation about the purpose of the group<\/li>\n\n\n\n
  • Comment<\/strong> \u2013 Additional notes for internal reference<\/li>\n<\/ul>\n\n\n\n

    Although the window only contains these fields, it is linked to requests from other windows<\/strong> in the system so that grouped requests can be filtered and tracked together.<\/p>\n\n\n\n


    Request Group Usage<\/strong><\/h2>\n\n\n\n

    Once defined, a Request Group can be selected when creating or updating:<\/p>\n\n\n\n

      \n
    • Requests (tickets or cases)<\/strong><\/li>\n\n\n\n
    • Processes that generate or manage requests<\/strong><\/li>\n\n\n\n
    • Reports and dashboards<\/strong> that show trends by group<\/li>\n<\/ul>\n\n\n\n

      Inside reports and forms (like the Request form), you will see a Group<\/strong> field that lets you assign each request to one of the defined Request Groups.<\/p>\n\n\n\n


      Request Group Importance<\/strong><\/h2>\n\n\n\n

      Grouping requests helps with:<\/p>\n\n\n\n

        \n
      • Responsibility assignment<\/strong> \u2013 All issues for a specific project or product version are tracked in a group<\/li>\n\n\n\n
      • Workload management<\/strong> \u2013 Teams can focus on specific groups of issues<\/li>\n\n\n\n
      • Reporting clarity<\/strong> \u2013 Easier to view counts and statuses by group<\/li>\n\n\n\n
      • Workflow customization<\/strong> \u2013 Rules and automation can be applied to entire groups<\/li>\n<\/ul>\n\n\n\n

        For example, for a customer site support process, all cases related to \u201cProject X \u2013 Site Issues\u201d<\/em> can be grouped and tracked together.<\/p>\n\n\n\n

        \"\"<\/figure>\n\n\n\n



        The Request Group window<\/strong> in iDempiere provides a simple grouping mechanism<\/strong> for organizing and categorizing requests. It doesn\u2019t create workflows or process logic by itself, but it enables powerful grouping and reporting capabilities when used with the Request module.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Request Group is a simple setup window used to categorize and group multiple requests together.It lets you assign a label […]<\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[38],"tags":[],"class_list":["post-17619","post","type-post","status-publish","format-standard","hentry","category-master"],"acf":[],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/17619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=17619"}],"version-history":[{"count":0,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/17619\/revisions"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=17619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=17619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=17619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}