{"id":22065,"date":"2026-07-24T11:49:47","date_gmt":"2026-07-24T11:49:47","guid":{"rendered":"https:\/\/tenthplanet.in\/idempiere\/?p=22065"},"modified":"2026-07-28T04:01:09","modified_gmt":"2026-07-28T04:01:09","slug":"how-to-use-reset-password-in-idempiere","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-to-use-reset-password-in-idempiere\/","title":{"rendered":"How to Use Reset Password in iDempiere"},"content":{"rendered":"\n

Reset Password is the iDempiere window administrators and users use to change account passwords, validated against the configured Password Rule.<\/p>\n\n\n\n

IT teams use it to reset forgotten passwords, force temporary passwords to be replaced at next login, and update a user\u2019s email details in the same step.<\/p>\n\n\n\n

System Administrators can reset another user\u2019s password without the old password, while users changing their own password must confirm their current one first.<\/p>\n\n\n\n

Process Flow<\/strong><\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Business Rules<\/strong><\/h2>\n\n\n\n
    \n
  • Password changes are validated against the configured Password Rule.<\/li>\n\n\n\n
  • System Administrators can reset another user\u2019s password without their current password.<\/li>\n\n\n\n
  • Users changing their own password must enter the correct current password.<\/li>\n\n\n\n
  • New Password and Confirm New Password values must match exactly.<\/li>\n\n\n\n
  • Passwords that fail the configured Password Rule are rejected.<\/li>\n\n\n\n
  • Force change on next login requires a new password immediately after the next login.<\/li>\n\n\n\n
  • Email Address and Email User can be updated in the same password reset operation.<\/li>\n\n\n\n
  • Email-only updates still require a valid password change to pass validation.<\/li>\n\n\n\n
  • Password history is automatically maintained after a successful password change.<\/li>\n<\/ul>\n\n\n\n

    Prerequisites<\/strong><\/h2>\n\n\n\n
      \n
    • Password Rule configured and assigned to the System Tenant.<\/li>\n\n\n\n
    • User record exists for the account being reset.<\/li>\n\n\n\n
    • Current password known, if the user is changing their own password.<\/li>\n<\/ul>\n\n\n\n

      Configuration Steps<\/strong><\/h2>\n\n\n\n

      Step 1: Administrator Resets Another User\u2019s Password<\/strong><\/h3>\n\n\n\n

      This allows an administrator to reset an account without needing the existing password, useful for forgotten passwords.<\/p>\n\n\n\n

      Open Reset Password, select the User\/Contact, leave Old Password blank, enter the New Password and Confirm New Password, then click OK.<\/p>\n\n\n\n

      Field<\/strong><\/td>Sample Value<\/strong><\/td>Purpose<\/strong><\/td><\/tr><\/thead>
      User\/Contact<\/td>Praveen<\/td>The account whose password is being reset<\/td><\/tr>
      Old Password<\/td>Blank<\/td>Not required when an administrator resets another user\u2019s password<\/td><\/tr>
      New Password \/ Confirm New Password<\/td>Matching new password values<\/td>Sets and confirms the replacement password<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      Step 2: User Changes Their Own Password<\/strong><\/h3>\n\n\n\n

      This lets a logged-in user replace their password directly, requiring proof of the current password.<\/p>\n\n\n\n

      Open Reset Password, select your own user, enter the current password in Old Password, enter and confirm the New Password, then click OK.<\/p>\n\n\n\n

      Field<\/strong><\/td>Sample Value<\/strong><\/td>Purpose<\/strong><\/td><\/tr><\/thead>
      Old Password<\/td>Required<\/td>Confirms the user\u2019s identity before allowing the change<\/td><\/tr>
      New Password \/ Confirm New Password<\/td>Matching new password values<\/td>Sets and confirms the replacement password<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Step 3: Force Change on Next Login<\/strong> <\/h3>\n\n\n\n

      This ensures a temporary password set by an administrator cannot be reused; the user must set their own password on first login.<\/p>\n\n\n\n

      After entering the new password, check Force change on next login, then save the record.<\/p>\n\n\n\n

      Field<\/strong><\/td>Sample Value<\/strong><\/td>Purpose<\/strong><\/td><\/tr><\/thead>
      Force change on next login<\/td>Checked<\/td>Requires the user to set a new password immediately after their next login<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Step 4: Update Email Information During Reset<\/strong><\/h3>\n\n\n\n

      This keeps email details current while performing the password change.<\/p>\n\n\n\n

      Enter a valid password change, then update New EMail and New EMail User as needed, and save. Email-only changes still require a valid password change to pass validation.<\/p>\n\n\n\n

      Field<\/strong><\/td>Sample Value<\/strong><\/td>Purpose<\/strong><\/td><\/tr><\/thead>
      New EMail<\/td>praveen.demo@example.com<\/td>Updates the user\u2019s email address<\/td><\/tr>
      New EMail User<\/td>praveen.demo<\/td>Updates the associated email user ID<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \"\"<\/figure>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      Step 5: Complete the Forced Change Login Flow<\/strong><\/h3>\n\n\n\n

      This is what the user experiences after Force change on next login has been set on their account.<\/p>\n\n\n\n

      The user logs in with the temporary password; the system displays the Change Password page. The user enters the Old, New, and Confirm Password, selects a Security Question, enters an Answer, and submits.<\/p>\n\n\n\n

      Field<\/strong><\/td>Sample Value<\/strong><\/td>Purpose<\/strong><\/td><\/tr><\/thead>
      Security Question<\/td>Who was your childhood hero?<\/td>Security question selected during the forced change<\/td><\/tr>
      Answer<\/td>Vijay<\/td>Answer recorded for the selected security question<\/td><\/tr>
      Confirmation Message<\/td>The new password is now valid in: GardenWorld, MITCH, POTS, System<\/td>Confirms the password was updated across all listed Tenants<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \"\"<\/figure>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      Common Issues and Resolutions<\/strong><\/h2>\n\n\n\n
      Issue<\/strong><\/td>Cause<\/strong><\/td>Resolution<\/strong><\/td><\/tr><\/thead>
      Password rejected<\/td>Password does not satisfy the configured Password Rule<\/td>Ensure the password meets all configured complexity requirements<\/td><\/tr>
      Password confirmation mismatch<\/td>New Password and Confirm New Password do not match<\/td>Enter identical values in both fields<\/td><\/tr>
      Incorrect old password<\/td>Old Password field contains an incorrect current password<\/td>Enter the correct current password before changing it<\/td><\/tr>
      Forced password change blocks login<\/td>Force change on next login was enabled for the account<\/td>Complete the password change process before accessing the application<\/td><\/tr>
      Email changes not saved independently<\/td>Email-only updates still require password validation to pass<\/td>Update email information together with a valid password change<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Next Steps<\/strong><\/h2>\n\n\n\n
        \n
      • Continue using the application with the new password.<\/li>\n\n\n\n
      • Update personal information in the User window if required.<\/li>\n\n\n\n
      • Review the configured Password Rule if password validation requirements need to change.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

        Reset Password is the iDempiere window administrators and users use to change account passwords, validated against the configured Password Rule. […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,91],"tags":[],"class_list":["post-22065","post","type-post","status-publish","format-standard","hentry","category-idempiere-product","category-idempiere-general-rules"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=22065"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22065\/revisions"}],"predecessor-version":[{"id":22168,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22065\/revisions\/22168"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=22065"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=22065"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=22065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}