![\"\"](\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/TenthPlanet-iDempiere-GeneralRules-WorkflowProcessor-1024x362.png\" "\\"\\"")
<\/figure>\n\n\n\nBusiness Rules<\/strong><\/h2>\n\n\n\n\n- Only Active Workflow Processor records are executed on their schedule.<\/li>\n\n\n\n
- The Schedule interval controls how often pending workflow activities are checked.<\/li>\n\n\n\n
- Supervisor is alerted when items exceed Reminder Days or Inactivity Alert Days.<\/li>\n\n\n\n
- Days to keep Log determines how long execution history is retained.<\/li>\n\n\n\n
- Every run creates a Log record showing duration, summary, and error status.<\/li>\n\n\n\n
- Alert over Priority escalates only workflow items above the set priority.<\/li>\n\n\n\n
- Date Next Run is recalculated automatically after each processor cycle.<\/li>\n<\/ul>\n\n\n\n
Prerequisites<\/strong><\/h2>\n\n\n\n\n- Tenant and System-level access configured for the processor record.<\/li>\n\n\n\n
- Supervisor user (e.g., SuperUser) created and set to Active.<\/li>\n\n\n\n
- Workflow definitions for retail documents (PO, SO approvals) already configured.<\/li>\n\n\n\n
- Mail\/Notification server configured if reminder emails are required.<\/li>\n<\/ul>\n\n\n\n
Navigation<\/strong><\/h2>\n\n\n\nMenu \u2192 System Admin \u2192 General Rules \u2192 Workflow \u2192 Workflow Processor<\/p>\n\n\n\n
Configuration Steps<\/strong><\/h2>\n\n\n\nStep 1: Name the Processor and Set Organization<\/strong><\/h3>\n\n\n\nOpen a new record, enter a descriptive Name, keep Tenant as System for global processors, and leave Organization as “*” unless scoping to one store.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Tenant<\/td> System<\/td> Scope of the workflow engine instance.<\/td><\/tr> Organization<\/td> *<\/td> Organization the processor applies to.<\/td><\/tr> Name<\/td> SuperUserWorkFlowProcess<\/td> Identifies the processor job.<\/td><\/tr> Description<\/td> (optional)<\/td> Free-text note on job purpose.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n![\"\"](\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/TenthPlanet-iDempiere-GeneralRules-WorkFlowProcesor-1-1024x551.png\" "\\"\\"")
<\/figure>\n\n\n\nStep 2: Set the Run Schedule<\/strong><\/h3>\n\n\n\nSet Schedule to a practical interval (e.g., 1 Minute for high-volume PO approvals). Shorter intervals increase responsiveness but add server load.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Schedule<\/td> 1 Minutes<\/td> Frequency of the background check.<\/td><\/tr> Date Last Run<\/td> 07\/31\/2026 2:09:45 PM<\/td> Timestamp of the previous cycle.<\/td><\/tr> Date Next Run<\/td> 07\/31\/2026 2:10:45 PM<\/td> Auto-calculated next execution time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 3: Assign Supervisor and Alert Thresholds<\/strong><\/h3>\n\n\n\nSelect a Supervisor user, set Reminder Days for first notice, Inactivity Alert Days for stalled items, and Alert over Priority to escalate urgent documents only.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Supervisor<\/td> SuperUser<\/td> User notified of workflow alerts.<\/td><\/tr> Reminder Days<\/td> 7<\/td> Days before a reminder is sent.<\/td><\/tr> Inactivity Alert Days<\/td> 0<\/td> Days of inactivity before alert.<\/td><\/tr> Alert over Priority<\/td> 0<\/td> Minimum priority level to escalate.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 4: Set Log Retention<\/strong><\/h3>\n\n\n\nSet Days to keep Log to a value matching audit needs (e.g., 7 days). Older log entries are purged automatically on each run.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Days to keep Log<\/td> 7<\/td> Retention period for Log tab entries.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 5: Activate the Processor<\/strong><\/h3>\n\n\n\nCheck the Active checkbox, save the record, and confirm Date Next Run updates to reflect the configured schedule.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Active<\/td> Checked<\/td> Enables the processor to run.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 6: Monitor the Log Tab<\/strong><\/h3>\n\n\n\nReview each Log row’s Summary and Reference columns; check the Error box for failed cycles and investigate the Text Message for details.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Created<\/td> 07\/31\/2026 1:58:45 PM<\/td> Timestamp of the logged run.<\/td><\/tr> Summary<\/td> Wakeup #0 – DynPriority #0 – EndWaitTime #0<\/td> Run statistics for the cycle.<\/td><\/tr> Error<\/td> Unchecked<\/td> Indicates whether the run failed.<\/td><\/tr> Reference<\/td> #0 – 0’00:00:00.35<\/td> Run sequence and execution time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n![\"\"](\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/TenthPlanet-iDempiere-GeneralRules-WorkFlowProcesor-2-1024x520.png\" "\\"\\"")
<\/figure>\n\n\n\nCommon Issues and Resolutions<\/strong><\/h2>\n\n\n\nIssue<\/strong><\/td>Cause<\/strong><\/td>Resolution<\/strong><\/td><\/tr><\/thead>Processor never runs<\/td> Active checkbox left unchecked<\/td> Enable Active and save the record.<\/td><\/tr> Date Next Run not updating<\/td> Server process not restarted after change<\/td> Restart the application server instance.<\/td><\/tr> No alerts reaching supervisor<\/td> Supervisor blank or mail server unset<\/td> Assign Supervisor; configure mail server settings.<\/td><\/tr> Log table growing too large<\/td> Days to keep Log set too high<\/td> Lower retention days to control table size.<\/td><\/tr> Error flagged in Log<\/td> Referenced workflow document invalid or deleted<\/td> Check the referenced document and workflow setup.<\/td><\/tr> Approvals stuck despite active processor<\/td> Schedule interval set too long for volume<\/td> Reduce the Schedule interval for faster checks.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nNext Steps<\/strong><\/h2>\n\n\n\n\n- Configure the Workflow window to define approval nodes and routing.<\/li>\n\n\n\n
- Assign the workflow to the relevant Document Type (e.g., Purchase Order).<\/li>\n\n\n\n
- Set up Mail Server \/ Mail Template for email-based notifications.<\/li>\n\n\n\n
- Confirm Role and User setup for all approval participants.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
The Workflow Processor window in iDempiere schedules and runs the background engine that drives approval workflows, alerts, and reminders. Each […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,91],"tags":[],"class_list":["post-22521","post","type-post","status-publish","format-standard","hentry","category-idempiere-product","category-idempiere-general-rules"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=22521"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521\/revisions"}],"predecessor-version":[{"id":22526,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521\/revisions\/22526"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=22521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=22521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=22521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Prerequisites<\/strong><\/h2>\n\n\n\n\n- Tenant and System-level access configured for the processor record.<\/li>\n\n\n\n
- Supervisor user (e.g., SuperUser) created and set to Active.<\/li>\n\n\n\n
- Workflow definitions for retail documents (PO, SO approvals) already configured.<\/li>\n\n\n\n
- Mail\/Notification server configured if reminder emails are required.<\/li>\n<\/ul>\n\n\n\n
Navigation<\/strong><\/h2>\n\n\n\nMenu \u2192 System Admin \u2192 General Rules \u2192 Workflow \u2192 Workflow Processor<\/p>\n\n\n\n
Configuration Steps<\/strong><\/h2>\n\n\n\nStep 1: Name the Processor and Set Organization<\/strong><\/h3>\n\n\n\nOpen a new record, enter a descriptive Name, keep Tenant as System for global processors, and leave Organization as “*” unless scoping to one store.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Tenant<\/td> System<\/td> Scope of the workflow engine instance.<\/td><\/tr> Organization<\/td> *<\/td> Organization the processor applies to.<\/td><\/tr> Name<\/td> SuperUserWorkFlowProcess<\/td> Identifies the processor job.<\/td><\/tr> Description<\/td> (optional)<\/td> Free-text note on job purpose.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<\/figure>\n\n\n\nStep 2: Set the Run Schedule<\/strong><\/h3>\n\n\n\nSet Schedule to a practical interval (e.g., 1 Minute for high-volume PO approvals). Shorter intervals increase responsiveness but add server load.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Schedule<\/td> 1 Minutes<\/td> Frequency of the background check.<\/td><\/tr> Date Last Run<\/td> 07\/31\/2026 2:09:45 PM<\/td> Timestamp of the previous cycle.<\/td><\/tr> Date Next Run<\/td> 07\/31\/2026 2:10:45 PM<\/td> Auto-calculated next execution time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 3: Assign Supervisor and Alert Thresholds<\/strong><\/h3>\n\n\n\nSelect a Supervisor user, set Reminder Days for first notice, Inactivity Alert Days for stalled items, and Alert over Priority to escalate urgent documents only.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Supervisor<\/td> SuperUser<\/td> User notified of workflow alerts.<\/td><\/tr> Reminder Days<\/td> 7<\/td> Days before a reminder is sent.<\/td><\/tr> Inactivity Alert Days<\/td> 0<\/td> Days of inactivity before alert.<\/td><\/tr> Alert over Priority<\/td> 0<\/td> Minimum priority level to escalate.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 4: Set Log Retention<\/strong><\/h3>\n\n\n\nSet Days to keep Log to a value matching audit needs (e.g., 7 days). Older log entries are purged automatically on each run.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Days to keep Log<\/td> 7<\/td> Retention period for Log tab entries.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 5: Activate the Processor<\/strong><\/h3>\n\n\n\nCheck the Active checkbox, save the record, and confirm Date Next Run updates to reflect the configured schedule.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Active<\/td> Checked<\/td> Enables the processor to run.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 6: Monitor the Log Tab<\/strong><\/h3>\n\n\n\nReview each Log row’s Summary and Reference columns; check the Error box for failed cycles and investigate the Text Message for details.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Created<\/td> 07\/31\/2026 1:58:45 PM<\/td> Timestamp of the logged run.<\/td><\/tr> Summary<\/td> Wakeup #0 – DynPriority #0 – EndWaitTime #0<\/td> Run statistics for the cycle.<\/td><\/tr> Error<\/td> Unchecked<\/td> Indicates whether the run failed.<\/td><\/tr> Reference<\/td> #0 – 0’00:00:00.35<\/td> Run sequence and execution time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<\/figure>\n\n\n\nCommon Issues and Resolutions<\/strong><\/h2>\n\n\n\nIssue<\/strong><\/td>Cause<\/strong><\/td>Resolution<\/strong><\/td><\/tr><\/thead>Processor never runs<\/td> Active checkbox left unchecked<\/td> Enable Active and save the record.<\/td><\/tr> Date Next Run not updating<\/td> Server process not restarted after change<\/td> Restart the application server instance.<\/td><\/tr> No alerts reaching supervisor<\/td> Supervisor blank or mail server unset<\/td> Assign Supervisor; configure mail server settings.<\/td><\/tr> Log table growing too large<\/td> Days to keep Log set too high<\/td> Lower retention days to control table size.<\/td><\/tr> Error flagged in Log<\/td> Referenced workflow document invalid or deleted<\/td> Check the referenced document and workflow setup.<\/td><\/tr> Approvals stuck despite active processor<\/td> Schedule interval set too long for volume<\/td> Reduce the Schedule interval for faster checks.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nNext Steps<\/strong><\/h2>\n\n\n\n\n- Configure the Workflow window to define approval nodes and routing.<\/li>\n\n\n\n
- Assign the workflow to the relevant Document Type (e.g., Purchase Order).<\/li>\n\n\n\n
- Set up Mail Server \/ Mail Template for email-based notifications.<\/li>\n\n\n\n
- Confirm Role and User setup for all approval participants.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
The Workflow Processor window in iDempiere schedules and runs the background engine that drives approval workflows, alerts, and reminders. Each […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,91],"tags":[],"class_list":["post-22521","post","type-post","status-publish","format-standard","hentry","category-idempiere-product","category-idempiere-general-rules"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=22521"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521\/revisions"}],"predecessor-version":[{"id":22526,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521\/revisions\/22526"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=22521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=22521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=22521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Navigation<\/strong><\/h2>\n\n\n\nMenu \u2192 System Admin \u2192 General Rules \u2192 Workflow \u2192 Workflow Processor<\/p>\n\n\n\n
Configuration Steps<\/strong><\/h2>\n\n\n\nStep 1: Name the Processor and Set Organization<\/strong><\/h3>\n\n\n\nOpen a new record, enter a descriptive Name, keep Tenant as System for global processors, and leave Organization as “*” unless scoping to one store.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Tenant<\/td> System<\/td> Scope of the workflow engine instance.<\/td><\/tr> Organization<\/td> *<\/td> Organization the processor applies to.<\/td><\/tr> Name<\/td> SuperUserWorkFlowProcess<\/td> Identifies the processor job.<\/td><\/tr> Description<\/td> (optional)<\/td> Free-text note on job purpose.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<\/figure>\n\n\n\nStep 2: Set the Run Schedule<\/strong><\/h3>\n\n\n\nSet Schedule to a practical interval (e.g., 1 Minute for high-volume PO approvals). Shorter intervals increase responsiveness but add server load.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Schedule<\/td> 1 Minutes<\/td> Frequency of the background check.<\/td><\/tr> Date Last Run<\/td> 07\/31\/2026 2:09:45 PM<\/td> Timestamp of the previous cycle.<\/td><\/tr> Date Next Run<\/td> 07\/31\/2026 2:10:45 PM<\/td> Auto-calculated next execution time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 3: Assign Supervisor and Alert Thresholds<\/strong><\/h3>\n\n\n\nSelect a Supervisor user, set Reminder Days for first notice, Inactivity Alert Days for stalled items, and Alert over Priority to escalate urgent documents only.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Supervisor<\/td> SuperUser<\/td> User notified of workflow alerts.<\/td><\/tr> Reminder Days<\/td> 7<\/td> Days before a reminder is sent.<\/td><\/tr> Inactivity Alert Days<\/td> 0<\/td> Days of inactivity before alert.<\/td><\/tr> Alert over Priority<\/td> 0<\/td> Minimum priority level to escalate.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 4: Set Log Retention<\/strong><\/h3>\n\n\n\nSet Days to keep Log to a value matching audit needs (e.g., 7 days). Older log entries are purged automatically on each run.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Days to keep Log<\/td> 7<\/td> Retention period for Log tab entries.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 5: Activate the Processor<\/strong><\/h3>\n\n\n\nCheck the Active checkbox, save the record, and confirm Date Next Run updates to reflect the configured schedule.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Active<\/td> Checked<\/td> Enables the processor to run.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 6: Monitor the Log Tab<\/strong><\/h3>\n\n\n\nReview each Log row’s Summary and Reference columns; check the Error box for failed cycles and investigate the Text Message for details.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Created<\/td> 07\/31\/2026 1:58:45 PM<\/td> Timestamp of the logged run.<\/td><\/tr> Summary<\/td> Wakeup #0 – DynPriority #0 – EndWaitTime #0<\/td> Run statistics for the cycle.<\/td><\/tr> Error<\/td> Unchecked<\/td> Indicates whether the run failed.<\/td><\/tr> Reference<\/td> #0 – 0’00:00:00.35<\/td> Run sequence and execution time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<\/figure>\n\n\n\nCommon Issues and Resolutions<\/strong><\/h2>\n\n\n\nIssue<\/strong><\/td>Cause<\/strong><\/td>Resolution<\/strong><\/td><\/tr><\/thead>Processor never runs<\/td> Active checkbox left unchecked<\/td> Enable Active and save the record.<\/td><\/tr> Date Next Run not updating<\/td> Server process not restarted after change<\/td> Restart the application server instance.<\/td><\/tr> No alerts reaching supervisor<\/td> Supervisor blank or mail server unset<\/td> Assign Supervisor; configure mail server settings.<\/td><\/tr> Log table growing too large<\/td> Days to keep Log set too high<\/td> Lower retention days to control table size.<\/td><\/tr> Error flagged in Log<\/td> Referenced workflow document invalid or deleted<\/td> Check the referenced document and workflow setup.<\/td><\/tr> Approvals stuck despite active processor<\/td> Schedule interval set too long for volume<\/td> Reduce the Schedule interval for faster checks.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nNext Steps<\/strong><\/h2>\n\n\n\n\n- Configure the Workflow window to define approval nodes and routing.<\/li>\n\n\n\n
- Assign the workflow to the relevant Document Type (e.g., Purchase Order).<\/li>\n\n\n\n
- Set up Mail Server \/ Mail Template for email-based notifications.<\/li>\n\n\n\n
- Confirm Role and User setup for all approval participants.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
The Workflow Processor window in iDempiere schedules and runs the background engine that drives approval workflows, alerts, and reminders. Each […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,91],"tags":[],"class_list":["post-22521","post","type-post","status-publish","format-standard","hentry","category-idempiere-product","category-idempiere-general-rules"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=22521"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521\/revisions"}],"predecessor-version":[{"id":22526,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521\/revisions\/22526"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=22521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=22521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=22521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Step 1: Name the Processor and Set Organization<\/strong><\/h3>\n\n\n\nOpen a new record, enter a descriptive Name, keep Tenant as System for global processors, and leave Organization as “*” unless scoping to one store.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Tenant<\/td> System<\/td> Scope of the workflow engine instance.<\/td><\/tr> Organization<\/td> *<\/td> Organization the processor applies to.<\/td><\/tr> Name<\/td> SuperUserWorkFlowProcess<\/td> Identifies the processor job.<\/td><\/tr> Description<\/td> (optional)<\/td> Free-text note on job purpose.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<\/figure>\n\n\n\nStep 2: Set the Run Schedule<\/strong><\/h3>\n\n\n\nSet Schedule to a practical interval (e.g., 1 Minute for high-volume PO approvals). Shorter intervals increase responsiveness but add server load.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Schedule<\/td> 1 Minutes<\/td> Frequency of the background check.<\/td><\/tr> Date Last Run<\/td> 07\/31\/2026 2:09:45 PM<\/td> Timestamp of the previous cycle.<\/td><\/tr> Date Next Run<\/td> 07\/31\/2026 2:10:45 PM<\/td> Auto-calculated next execution time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 3: Assign Supervisor and Alert Thresholds<\/strong><\/h3>\n\n\n\nSelect a Supervisor user, set Reminder Days for first notice, Inactivity Alert Days for stalled items, and Alert over Priority to escalate urgent documents only.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Supervisor<\/td> SuperUser<\/td> User notified of workflow alerts.<\/td><\/tr> Reminder Days<\/td> 7<\/td> Days before a reminder is sent.<\/td><\/tr> Inactivity Alert Days<\/td> 0<\/td> Days of inactivity before alert.<\/td><\/tr> Alert over Priority<\/td> 0<\/td> Minimum priority level to escalate.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 4: Set Log Retention<\/strong><\/h3>\n\n\n\nSet Days to keep Log to a value matching audit needs (e.g., 7 days). Older log entries are purged automatically on each run.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Days to keep Log<\/td> 7<\/td> Retention period for Log tab entries.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 5: Activate the Processor<\/strong><\/h3>\n\n\n\nCheck the Active checkbox, save the record, and confirm Date Next Run updates to reflect the configured schedule.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Active<\/td> Checked<\/td> Enables the processor to run.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nStep 6: Monitor the Log Tab<\/strong><\/h3>\n\n\n\nReview each Log row’s Summary and Reference columns; check the Error box for failed cycles and investigate the Text Message for details.<\/p>\n\n\n\nField<\/strong><\/td>Sample Value<\/strong><\/td>Description<\/strong><\/td><\/tr><\/thead>Created<\/td> 07\/31\/2026 1:58:45 PM<\/td> Timestamp of the logged run.<\/td><\/tr> Summary<\/td> Wakeup #0 – DynPriority #0 – EndWaitTime #0<\/td> Run statistics for the cycle.<\/td><\/tr> Error<\/td> Unchecked<\/td> Indicates whether the run failed.<\/td><\/tr> Reference<\/td> #0 – 0’00:00:00.35<\/td> Run sequence and execution time.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<\/figure>\n\n\n\nCommon Issues and Resolutions<\/strong><\/h2>\n\n\n\nIssue<\/strong><\/td>Cause<\/strong><\/td>Resolution<\/strong><\/td><\/tr><\/thead>Processor never runs<\/td> Active checkbox left unchecked<\/td> Enable Active and save the record.<\/td><\/tr> Date Next Run not updating<\/td> Server process not restarted after change<\/td> Restart the application server instance.<\/td><\/tr> No alerts reaching supervisor<\/td> Supervisor blank or mail server unset<\/td> Assign Supervisor; configure mail server settings.<\/td><\/tr> Log table growing too large<\/td> Days to keep Log set too high<\/td> Lower retention days to control table size.<\/td><\/tr> Error flagged in Log<\/td> Referenced workflow document invalid or deleted<\/td> Check the referenced document and workflow setup.<\/td><\/tr> Approvals stuck despite active processor<\/td> Schedule interval set too long for volume<\/td> Reduce the Schedule interval for faster checks.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\nNext Steps<\/strong><\/h2>\n\n\n\n\n- Configure the Workflow window to define approval nodes and routing.<\/li>\n\n\n\n
- Assign the workflow to the relevant Document Type (e.g., Purchase Order).<\/li>\n\n\n\n
- Set up Mail Server \/ Mail Template for email-based notifications.<\/li>\n\n\n\n
- Confirm Role and User setup for all approval participants.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
The Workflow Processor window in iDempiere schedules and runs the background engine that drives approval workflows, alerts, and reminders. Each […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,91],"tags":[],"class_list":["post-22521","post","type-post","status-publish","format-standard","hentry","category-idempiere-product","category-idempiere-general-rules"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=22521"}],"version-history":[{"count":2,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521\/revisions"}],"predecessor-version":[{"id":22526,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/22521\/revisions\/22526"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=22521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=22521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=22521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Field<\/strong><\/td>| Sample Value<\/strong><\/td> | Description<\/strong><\/td><\/tr><\/thead> | Tenant<\/td> | System<\/td> | Scope of the workflow engine instance.<\/td><\/tr> | Organization<\/td> | *<\/td> | Organization the processor applies to.<\/td><\/tr> | Name<\/td> | SuperUserWorkFlowProcess<\/td> | Identifies the processor job.<\/td><\/tr> | Description<\/td> | (optional)<\/td> | Free-text note on job purpose.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n | <\/figure>\n\n\n\nStep 2: Set the Run Schedule<\/strong><\/h3>\n\n\n\n
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