{"id":27400,"date":"2026-08-18T10:58:36","date_gmt":"2026-08-18T10:58:36","guid":{"rendered":"https:\/\/tenthplanet.in\/idempiere\/?p=27400"},"modified":"2026-08-18T11:14:53","modified_gmt":"2026-08-18T11:14:53","slug":"how-does-work-context-suggestion-help-in-idempiere","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/idempiere\/how-does-work-context-suggestion-help-in-idempiere\/","title":{"rendered":"How Does Work Context Suggestion Help in iDempiere"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Context Help Suggestion window is used to review help-text suggestions submitted by users. Suggestions are created automatically when users submit changes through the Help panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The System Administrator reviews each suggestion and decides whether to accept or reject it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Business Rules<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Records are created automatically when a user submits a suggestion; manual entry is not permitted.<\/li>\n\n\n\n<li>Each suggestion is linked to a specific Context Help record, Tenant, Organization, and submitting user.<\/li>\n\n\n\n<li>The Language field records the language used when the suggestion was submitted.<\/li>\n\n\n\n<li>Administrators must compare the existing help text with the suggested text before making a decision.<\/li>\n\n\n\n<li>Accepting a suggestion updates the official Context Help record with the submitted text.<\/li>\n\n\n\n<li>Rejecting a suggestion leaves the official Context Help record unchanged.<\/li>\n\n\n\n<li>The Approved flag shows whether a suggestion was accepted; the Processed flag shows whether it was reviewed.<\/li>\n\n\n\n<li>Only users with System Administrator access can accept or reject suggestions.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Prerequisites<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Context Help records must already exist for the windows or fields users can comment on.<\/li>\n\n\n\n<li>End users must have standard access to open windows and use the Help panel.<\/li>\n\n\n\n<li>The System Administrator role must have access to the Context Help Suggestion window.<\/li>\n\n\n\n<li>Standard iDempiere role and window access rules must be configured for the reviewing user.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Navigation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Menu \u2192 System Admin \u2192 General Rules \u2192 System Rules \u2192 Context Help Suggestion<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After opening the window, the administrator sees a list of submitted suggestions with Tenant, Organization, Context Help reference, submitting user, and processing status.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Configuration Steps<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Submit a Context Help Suggestion<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This step is required because suggestion records are never created manually; they originate only from user submissions in the application.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open any application window, right-click inside the help content, select &#8216;Edit Context Help&#8217;, modify the text, and click OK.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"672\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/Tenthplanet-Idempiere-Application-Dictionary-Context-Help-Suggestion.png\" alt=\"Tenthplanet Idempiere-Application Dictionary-Context Help Suggestion\" class=\"wp-image-27403\" title=\"\" srcset=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/Tenthplanet-Idempiere-Application-Dictionary-Context-Help-Suggestion.png 1024w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/Tenthplanet-Idempiere-Application-Dictionary-Context-Help-Suggestion-300x197.png 300w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/Tenthplanet-Idempiere-Application-Dictionary-Context-Help-Suggestion-768x504.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Access the Context Help Suggestion Window<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The administrator must open this window to view all pending suggestions submitted across the system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Log in with a System Administrator role, navigate to the Context Help Suggestion window, and select a record from the list to review its details.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Compare Existing and Suggested Help Text<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Comparing both versions of the text ensures the administrator makes an informed decision before updating official help content.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the suggestion record open, click &#8216;Compare Context Help Suggestion&#8217; to view the existing Context Help text next to the submitted Message Text.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 4: Accept or Reject the Suggestion<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This decision step finalizes the review and determines whether the official Context Help content is updated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click &#8216;Accept Context Help Suggestion&#8217; to apply the suggested text, or click &#8216;Reject Context Help Suggestion&#8217; to keep the existing help text unchanged.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"672\" src=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/Tenthplanet-Idempiere-Application-Dictionary-Context-Help-Suggestion-1.png\" alt=\"Tenthplanet Idempiere-Application Dictionary-Context Help Suggestion-2\" class=\"wp-image-27405\" title=\"\" srcset=\"https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/Tenthplanet-Idempiere-Application-Dictionary-Context-Help-Suggestion-1.png 1024w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/Tenthplanet-Idempiere-Application-Dictionary-Context-Help-Suggestion-1-300x197.png 300w, https:\/\/tenthplanet.in\/idempiere\/wp-content\/uploads\/sites\/13\/2026\/08\/Tenthplanet-Idempiere-Application-Dictionary-Context-Help-Suggestion-1-768x504.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 5: Verify the Updated Context Help<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Verification confirms the change was applied correctly and is now visible to end users through the Help panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open the related window&#8217;s Help panel again and confirm the displayed help text matches the accepted suggestion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Field Reference<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The table below consolidates every field visible across the Context Help Suggestion window and its related submission dialog.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><td><strong>Field<\/strong><\/td><td><strong>Sample Value<\/strong><\/td><td><strong>Description<\/strong><\/td><\/tr><\/thead><tbody><tr><td>Window<\/td><td>Purchase Order<\/td><td>Window where the user is requesting a help improvement.<\/td><\/tr><tr><td>Tenant<\/td><td>GardenWorld<\/td><td>Tenant where the suggestion was submitted.<\/td><\/tr><tr><td>Organization<\/td><td>HQ<\/td><td>Organization associated with the suggestion.<\/td><\/tr><tr><td>Context Help<\/td><td>C_Order.DocumentNo<\/td><td>Context Help record the suggestion relates to.<\/td><\/tr><tr><td>User\/Contact<\/td><td>GardenAdmin<\/td><td>User who submitted the suggestion.<\/td><\/tr><tr><td>Language<\/td><td>en_US<\/td><td>Language used when the suggestion was submitted.<\/td><\/tr><tr><td>Message Text<\/td><td>Enter the vendor&#8217;s invoice reference here.<\/td><td>Suggested help text submitted by the user.<\/td><\/tr><tr><td>Approved<\/td><td>Y<\/td><td>Indicates the suggestion was accepted.<\/td><\/tr><tr><td>Processed<\/td><td>Y<\/td><td>Indicates the suggestion has been reviewed.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Common Issues and Resolutions<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><td><strong>Issue<\/strong><\/td><td><strong>Cause<\/strong><\/td><td><strong>Resolution<\/strong><\/td><\/tr><\/thead><tbody><tr><td>Suggestion not visible in the window<\/td><td>User did not submit the suggestion through Help &gt; Edit Context Help<\/td><td>Confirm the user submitted the suggestion using the standard Help panel process.<\/td><\/tr><tr><td>Compare view shows no difference<\/td><td>Submitted text is identical to the existing Context Help<\/td><td>Ask the user to resubmit with the intended wording changes.<\/td><\/tr><tr><td>Cannot accept or reject a suggestion<\/td><td>Logged-in user lacks System Administrator access<\/td><td>Log in with a role that has access to the Context Help Suggestion window.<\/td><\/tr><tr><td>Accepted text not shown in Help panel<\/td><td>Application cache not refreshed after acceptance<\/td><td>Refresh the window or restart the client session.<\/td><\/tr><tr><td>Multiple suggestions exist for the same field<\/td><td>Different users submitted separate suggestions for one Context Help record<\/td><td>Review and process each suggestion record independently.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Next Steps<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Context Help window \u2013 review the official, approved help text for windows and fields.<\/li>\n\n\n\n<li>Window, Tab, and Field windows (Application Dictionary) \u2013 maintain the underlying window structure.<\/li>\n\n\n\n<li>Role window \u2013 manage which users can access the Context Help Suggestion window.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Context Help Suggestion window is used to review help-text suggestions submitted by users. Suggestions are created automatically when users [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,95,94,1],"tags":[],"class_list":["post-27400","post","type-post","status-publish","format-standard","hentry","category-idempiere-product","category-idempiere-application-dictionary","category-idempiere-system-admin","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/27400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/comments?post=27400"}],"version-history":[{"count":1,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/27400\/revisions"}],"predecessor-version":[{"id":27406,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/posts\/27400\/revisions\/27406"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/media?parent=27400"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/categories?post=27400"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/idempiere\/wp-json\/wp\/v2\/tags?post=27400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}