{"id":25453,"date":"2025-08-02T05:29:55","date_gmt":"2025-08-02T05:29:55","guid":{"rendered":"https:\/\/tenthplanet.in\/odoo\/uncategorized\/loyalty-program-intro\/"},"modified":"2026-02-17T12:52:22","modified_gmt":"2026-02-17T12:52:22","slug":"loyalty-program-intro","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/odoo\/bharath-india\/loyalty-program-intro\/","title":{"rendered":"Loyalty Program Intro"},"content":{"rendered":"<div class=\"epyt-video-wrapper\"><iframe loading=\"lazy\"  id=\"_ytid_41042\"  width=\"800\" height=\"450\"  data-origwidth=\"800\" data-origheight=\"450\"  data-relstop=\"1\" src=\"https:\/\/www.youtube.com\/embed\/ai7DuvieczU?enablejsapi=1&autoplay=0&cc_load_policy=0&cc_lang_pref=&iv_load_policy=1&loop=0&rel=0&fs=1&playsinline=0&autohide=2&theme=dark&color=red&controls=1&disablekb=0&\" class=\"__youtube_prefs__  no-lazyload\" title=\"YouTube player\"  allow=\"fullscreen; accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen data-no-lazy=\"1\" data-skipgform_ajax_framebjll=\"\"><\/iframe><\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This video provides a concise introduction to the <strong>Loyalty Program<\/strong> feature in <strong>Odoo 18<\/strong>, demonstrating how to strategically reward customer repeat business and increase brand engagement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Introduction to Loyalty Programs in Odoo18<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Concept of Loyalty Programs:<\/strong> The video explains loyalty programs as a system to reward customers with points based on their purchases. These points can later be exchanged for discounts or rewards, encouraging long-term customer retention.<\/li>\n\n\n\n<li><strong>Enabling the Feature:<\/strong> To begin, you must navigate to the <strong>Sales module<\/strong>, then <strong>Configuration &gt; Settings<\/strong>. Under the Pricing section, you must enable the &#8220;Promotions, Loyalty &amp; Gift Cards&#8221; checkbox to unlock these tools.<\/li>\n\n\n\n<li><strong>Creating a New Program:<\/strong> Within the <strong>Products &gt; Discount &amp; Loyalty<\/strong> menu, you can create a new program. The video demonstrates setting the Program Type to &#8220;Loyalty Cards&#8221; and defining the &#8220;Points Unit&#8221; (e.g., Loyalty Points).<\/li>\n\n\n\n<li><strong>Defining Conditional Rules:<\/strong> You can set specific rules for how points are earned. For example, the video shows setting a rule where a customer earns 10 points for every order, provided they meet a minimum purchase quantity of 5 items.<\/li>\n\n\n\n<li><strong>Setting Up Rewards:<\/strong> The core of the program is the reward structure. In the video, a reward is configured where a customer can exchange 200 loyalty points for a <strong>5% discount<\/strong> on their total order. <\/li>\n\n\n\n<li><strong>Generating Loyalty Cards:<\/strong> Once the program is live, you can use the &#8220;Generate&#8221; button to assign loyalty cards to specific customers, allowing the system to track their point balances automatically. <\/li>\n\n\n\n<li><strong>Business Benefits:<\/strong> Implementing this in Odoo 18 helps businesses increase the &#8220;Life Time Value&#8221; (LTV) of a customer by providing a gamified reason for them to return to your store.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This video provides a concise introduction to the Loyalty Program feature in Odoo 18, demonstrating how to strategically reward customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[355],"tags":[],"class_list":["post-25453","post","type-post","status-publish","format-standard","hentry","category-bharath-india"],"acf":[],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/25453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/comments?post=25453"}],"version-history":[{"count":0,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/25453\/revisions"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/media?parent=25453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/categories?post=25453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/tags?post=25453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}