Open the POS system. To exchange multiple products, enter or scan the product code or lot barcode of more than one product in the search bar. Set the quantity for each product. Click on the Payment<\/strong> button or use the shortcut key F4<\/strong> to proceed to the payment screen.<\/p>\n\n\n\n Example: How to Process a Refund in POS<\/strong><\/p>\n\n\n\n Once you have completed the order, click Sales Return<\/strong>. Only the HeadCashier<\/strong> can process refunds, so switch to the HeadCashier role. Scan the bill or search the bill number in the Search Orders field.(00355-001-0001)<\/p>\n\n\n\n Refund thefull quantity for every billed product<\/strong>. For example, if two products were billed, a full refund should be issued for both. Then click the Refund<\/strong> to add the items to the POS cart.<\/p>\n\n\n\n When exchanging products, add at least two or more products to the POS cart. The exchange product amount should be greater than or equal to the refund product amount. Switch back to the Cashier role, then click on Payment Mode<\/strong> or press the shortcut key F4<\/strong> to proceed with the payment.<\/p>\n\n\n\n Example<\/p>\n\n\n\n On the payment screen, complete the exchange order by choosing a any payment option such as In a retail store, product exchanges commonly occur when a customer buys a product that is damaged or when the […]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[430],"tags":[495,572],"class_list":["post-33473","post","type-post","status-publish","format-standard","hentry","category-point-of-sale","tag-pos","tag-refund-exchange"],"acf":[],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/33473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/comments?post=33473"}],"version-history":[{"count":0,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/33473\/revisions"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/media?parent=33473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/categories?post=33473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/tags?post=33473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
In POS Cart add the two Product<\/strong> Product 1: 100123114, Product 2: 100123108 and Complete the payment.<\/p>\n\n\n\n![\"Odoo](\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-Exchange-POS-Cart-1024x384.png\")
<\/figure>\n\n\n\n![\"Odoo](\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-Exchange-Order-Screen.png\")
<\/figure>\n\n\n\nExchanging Multiple Products<\/strong><\/h2>\n\n\n\n
In the POS cart, the refund products are:\n \u2022 Product 1: 100123114\n \u2022 Product 2: 100123108\nThen add at least two or more exchange products, such as:\n \u2022 Product 1: 100123114\n \u2022 Product 2: 105431100<\/code><\/pre>\n\n\n\n![\"Odoo](\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-Exchange-POS-Cart-Exchange-Product-1024x515.png\")
<\/figure>\n\n\n\nComplete the Payment for Exchange Product<\/strong><\/h2>\n\n\n\n
Cash or UPI.<\/strong> Click Validate<\/strong> or use the shortcut Ctrl + v<\/strong> to complete the payment. The bill receipt<\/strong>
will then be generated.
<\/p>\n","protected":false},"excerpt":{"rendered":"