{"id":33553,"date":"2025-11-24T11:13:43","date_gmt":"2025-11-24T11:13:43","guid":{"rendered":"https:\/\/tenthplanet.in\/odoo\/?p=33553"},"modified":"2025-12-11T04:59:17","modified_gmt":"2025-12-11T04:59:17","slug":"how-to-process-a-pos-order-for-an-interstate-customer-in-odoo","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/odoo\/product\/point-of-sale\/how-to-process-a-pos-order-for-an-interstate-customer-in-odoo\/","title":{"rendered":"How to Process a POS order for an Interstate Customer in Odoo"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">To accurately process orders from customers <strong>outside the state.<\/strong> The POS automatically applies IGST for customers from other states. To generate correct tax invoices for interstate sales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Configure the Interstate customer throught POS Terminal: From <strong>Main Menu<\/strong>, Select <strong>Point of Sale<\/strong> Click<br><strong>Configuration<\/strong> \u2192 <strong>Settings<\/strong> In <strong>Point of Sale<\/strong> field, select the correct terminal<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Under <strong>Accounting<\/strong> section:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Flexible Taxes<\/strong> is enabled<\/li>\n\n\n\n<li>Allowed is set to <strong>Interstate<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For customers outside the state (Example., Kerala), IGST will be calculated automatically in the POS.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"539\" height=\"373\" src=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Configure.png\" alt=\"Odoo Point of Sales IGST Configure\" class=\"wp-image-33559\" srcset=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Configure.png 539w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Configure-300x208.png 300w\" sizes=\"auto, (max-width: 539px) 100vw, 539px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Adding Products to POS Cart<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Products can be added to the POS Cart in three ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Type the product code(e.g., \/2010058)<\/li>\n\n\n\n<li>Scan the lot barcode<\/li>\n\n\n\n<li>scan any of the multi barcode<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">once added, the product appears in the POS Cart automatically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Select and Verify Interstate Customer<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Choose the appropriate interstate customer in the POS system. In the Customer Master, ensure: <strong>Fiscal Position<\/strong> is set to Interstate<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Verify customer details carefully:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Address (must be outside Tamil Nadu)<\/li>\n\n\n\n<li>Contact information<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"54\" src=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Customer-1024x54.png\" alt=\"Odoo Point of Sales IGST Customer\" class=\"wp-image-33563\" srcset=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Customer-1024x54.png 1024w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Customer-300x16.png 300w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Customer-768x41.png 768w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Customer-1536x81.png 1536w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Customer.png 1682w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>IGST Calculation in POS<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Tax<\/strong> field shows the total IGST amount for all products in the cart. It combines IGST from multiple products, even if they have different tax rates. The total tax displayed in Tax field is accurate and auto-calculated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Completing the Transaction<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Now Verify the pricing details in POS Cart.<\/li>\n\n\n\n<li>Click <strong>Payment Mode<\/strong> and choose the appropriate payment method.<\/li>\n\n\n\n<li>Click <strong>Validate<\/strong> to complete the transaction.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>IGST Display on Bill Receipt<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The label <strong>IGST<\/strong> appears under Tax Details on the bill receipt<\/li>\n\n\n\n<li>IGST is auto-calculated when the customer is from another state<\/li>\n\n\n\n<li>This ensures correct tax reporting and compliance for interstate sales<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"383\" height=\"473\" src=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Bill-Receipt.png\" alt=\"Odoo Point of Sales IGST Bill Receipt\" class=\"wp-image-33566\" srcset=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Bill-Receipt.png 383w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-Point-of-Sales-IGST-Bill-Receipt-243x300.png 243w\" sizes=\"auto, (max-width: 383px) 100vw, 383px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To accurately process orders from customers outside the state. The POS automatically applies IGST for customers from other states. To [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[430],"tags":[574,581,495],"class_list":["post-33553","post","type-post","status-publish","format-standard","hentry","category-point-of-sale","tag-customer","tag-interstate","tag-pos"],"acf":[],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/33553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/comments?post=33553"}],"version-history":[{"count":0,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/33553\/revisions"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/media?parent=33553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/categories?post=33553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/tags?post=33553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}