{"id":34340,"date":"2025-11-28T06:52:09","date_gmt":"2025-11-28T06:52:09","guid":{"rendered":"https:\/\/tenthplanet.in\/odoo\/?p=34340"},"modified":"2026-07-07T06:09:48","modified_gmt":"2026-07-07T06:09:48","slug":"how-to-manage-and-search-orders-in-the-pos-order-screen-in-odoo","status":"publish","type":"post","link":"https:\/\/tenthplanet.in\/odoo\/product\/point-of-sale\/how-to-manage-and-search-orders-in-the-pos-order-screen-in-odoo\/","title":{"rendered":"How to Manage and Search Orders in the POS Order Screen in Odoo"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In the POS Order Screen, you can view in-progress POS orders. If an order is ready for payment but is still pending, it may be because the customer wants to purchase additional items.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Accessing the Menu<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the POS screen.<\/li>\n\n\n\n<li>Click the menu icon in the POS cart screen.<\/li>\n\n\n\n<li>A list of menu options will be displayed.<\/li>\n\n\n\n<li>From the list, click on &#8220;Orders&#8221; or using shortcut key <strong>Shift+g<\/strong>. to view the list of all POS orders.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"267\" height=\"238\" src=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-Navigation.png\" alt=\"Odoo POS Order Navigation\" class=\"wp-image-34342\" title=\"\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Order Details Displayed<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For each order, the following information is displayed: the order date, receipt number (order number), order number as shown by each POS terminal, customer name (if selected), cashier name, total amount, and order status.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"164\" src=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-Screen-1024x164.png\" alt=\"Odoo POS Order Screen\" class=\"wp-image-34344\" title=\"\" srcset=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-Screen-1024x164.png 1024w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-Screen-300x48.png 300w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-Screen-768x123.png 768w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-Screen.png 1353w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Using the New Order Button<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>New Order<\/strong> button is visible only to Head Cashiers. If you are logged in as a Cashier, you need to switch to Head Cashier to enable it. Clicking the <strong>New Order<\/strong> button creates a new, blank order and moves the current order to the order list for later use or completion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Searching Orders in POS<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders can be searched by Order Number (Receipt Number) or Customer Name.<\/li>\n\n\n\n<li>Use the search bar to scan or search the order number.<\/li>\n\n\n\n<li>Select the Receipt Number filter to view matching orders.<\/li>\n\n\n\n<li>To search by customer, enter the customer name and select customer fielter.<\/li>\n\n\n\n<li>The selected customer&#8217;s orders will be displayed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"101\" src=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-New-Button-1024x101.png\" alt=\"Odoo POS Order New Button\" class=\"wp-image-34345\" title=\"\" srcset=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-New-Button-1024x101.png 1024w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-New-Button-300x30.png 300w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-New-Button-768x76.png 768w, https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-New-Button.png 1353w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Order Filters Overview<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A filter dropdown is located at the top-left corner. Default filter: All Active Orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available filters<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All Active Orders<\/li>\n\n\n\n<li>Ongoing<\/li>\n\n\n\n<li>Payment<\/li>\n\n\n\n<li>Receipt<\/li>\n\n\n\n<li>Paid<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"229\" src=\"https:\/\/tenthplanet.in\/odoo\/wp-content\/uploads\/sites\/8\/2025\/11\/Tenthplanet-Odoo-POS-Order-Type.png\" alt=\"Odoo POS Order Type\" class=\"wp-image-34348\" title=\"\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Filter &#8211; All Active Orders<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Displays all orders except those with Paid status.<\/li>\n\n\n\n<li>Shows orders with statuses like ongoing, payment, and receipt.<\/li>\n\n\n\n<li>Useful to track all current active transactions.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Filter &#8211; Ongoing Orders<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shows orders where products are added but not yet completed Includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders created by clicking New Order.<\/li>\n\n\n\n<li>Orders with products added but pending further action.<\/li>\n\n\n\n<li>Orders under this filter show status as Ongoing<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Filter &#8211; Payment Orders<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Displays orders currently on the payment screen.<\/li>\n\n\n\n<li>Includes orders left in payment without completing the final step.<\/li>\n\n\n\n<li>Status displayed as Payment.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Filter &#8211; Receipt Orders<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shows orders completed but the receipt screen was left open.<\/li>\n\n\n\n<li>Orders not followed by creating a new order are listed here.<\/li>\n\n\n\n<li>Status displayed as Receipt.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Filter &#8211; Paid Orders<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Displays all fully completed and paid orders.<\/li>\n\n\n\n<li>Only orders with Paid status appear here.<\/li>\n\n\n\n<li>Useful for reviewing closed sales.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In the POS Order Screen, you can view in-progress POS orders. If an order is ready for payment but is [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[430],"tags":[675,523,495],"class_list":["post-34340","post","type-post","status-publish","format-standard","hentry","category-point-of-sale","tag-order-screen","tag-order-type","tag-pos"],"acf":[],"_links":{"self":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/34340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/comments?post=34340"}],"version-history":[{"count":1,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/34340\/revisions"}],"predecessor-version":[{"id":36940,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/posts\/34340\/revisions\/36940"}],"wp:attachment":[{"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/media?parent=34340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/categories?post=34340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tenthplanet.in\/odoo\/wp-json\/wp\/v2\/tags?post=34340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}