Retail Superstore operations transformed with Compiere ERP and POS

Challenges

Different software in different locations:

Initially, The Super Store used Retail POS, Smart POS and Unipro software across their different locations. Due to this is, a centralized view of the sales of different departments was not possible. Since data was not available on hand, decisions could not be taken quickly and efficiently.

Decentralized data management:

Due to the decentralized management of master data, the back office users were not able to manage their data efficiently and effectively.

Unsecured price change:

There was no security to prevent change of price by the users when sales happen. This resulted in loss of revenue.

Support desk:

The support given for issues reported during the maintenance contract was inadequate, which affected the smooth running of the day-to-day operations.

Integration with 3rd-party:

The previous system did not provide different other 3rd-party applications, which made simple processes more time-consuming.

Proposed Solution

To address the challenges faced by Super Store, Tenth Planet proposed a detailed Go-Live Plan that included:

• Migrating from legacy software to Jaldi Retail ERP & POS solution
• Migrating the required legacy data for all locations
• Solution hosted in Open Source environment for reduced capital and operational cost
• Rugged and intuitive POS for all kinds of users
• Touch based User Interface
• Extensive training and support after Go Live