Cross sell and Up sell using Pentaho Big Data Analytics

Customer 360 Solution, helps in obtaining a 360-degree view of the customer in a single, end-to-end picture, providing a complete overview of the customer’s journey and experience with the company, and how they felt at steps along the journey.

• Integrate customer data from all sources and processes into a coherent 360° view
• Personalizing the Customer Experience
• Delivering the Right Service at the Right Time
• Predicting Customer Behavior
• Improves the Chance of Sales through Service