Compiere Sales Returns Customizations

Manage Product Returns by Customer, Same & different price Product Exchanges by Customer, Validate Original Order, Auto generate Delivery confirm memo

Manage Customer Return
Loading and validate the Customer Return based on Reason Code. Reverse Log warehouse id should be populated. Restrict to update old sales order if the return is happened directly. Disable return qty in Customer Return screen and populated from Customer RMA.

Customer Exchange (Same Price)
Same priced product is exchanged for a different product. Not Credit Memo is created for these Customer Return exchanges.

Validate Original Order
Validation during Customer Return to not allow the Customer RMA qty to be greater than the Sales Qty.

Customer Exchange (Different price)
Different priced product can be exchanged. Credit Memo is created for these Customer Return exchanges for the price difference and these credit memo are allocated against future AR Invoices.

Auto generation of Delivery confirm for AR Credit Memo
To generate Delivery confirm transaction based on the return mapped in the AR credit memo.

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