APPLY FOR FREE ITEM PROMOTION

A Free Item Promotion allows customers to receive one or more products at zero cost when they meet specific purchase criteria—like buying certain items, reaching a bill value, or applying a coupon. It is commonly used to boost sales, increase basket size, or promote new/slow-moving products.

USER ACCESS

WHO CAN ACCESS

  • Back Office
  • Cashier
  • Manager
  • Admin

WHAT USER CAN DO

  • Create the promotion
  • Select Promotion mode and Promotion Type
  • Set date range of promotion
  • Apply the promotion
  • Start the promotions
  • Stop the promotion (Manual or automatic)

PRE-REQUISITE ACTIVITIES

  • Ensure free items are available in inventory
  • SKU setup must include correct UOM and pricing
  • Link item codes properly in promotion setup
  • POS/Billing module must support auto free item addition
  • Define applicable sales channel (offline/online)
  • Assign promotion codes or names for tracking

BUSINESS RULES

  • Free item is granted only if buy conditions are met
  • Cannot substitute free item with other SKUs
  • Free item must be billed with ₹0 or defined discount
  • Promotions should not exceed maximum allowed benefit
  • Free item is tracked for inventory and reporting
  • Not applicable on returned or voided transactions
  • Free item is visible in customer invoice/receipt
  • Overlapping promotions must have priority logic defined

USER INTERFACE

Step 1 : Select ‘POS Promotion’ in Menu -> Sales Management -> POS Promotion or Search POS Promotion in Lookup.

PROMOTION TAB

Step 2 : To create new promotion Document

Step 3 : Enter Promotion details by following steps ;

Step 4 : Selected the promotion product and Eligible quantity set

Step 5 : Choose the free item and free quantity

Step 6 : click the checkbox to Start the promotion and save the promotion.

Step 7 : Scanned Freeitem Promotion product in POS

Step 8 : Freeitem Promotion Applied product Isn’t applicable for Quantity change and F11 Price Change Discount,only Free product Line delete F10 key isn,t working

Step 9 : Promotion applied product show in POS Bill Print

Training Videos

FAQ

SOP