CRM Case Study

Voluntary Service Management and Information System using Salesforce

InformationSystem

The goal of the Voluntary Service Management and Information System is to improve the mechanisms in NGOs. Used for capturing and collating program data, in order to support our reporting requirements to donors and to enable informed decision-making at all relevant levels.

HIGHLIGHTS :

  • Using Salesforce and HTML5 offline forms generation functionality are implemented
  • Program-specific Forms can be generated easily
  • Dynamic forms can be created
  • Forms are available in Offline so that user can submit forms without internet
  • Flexible reports and dashboards are created to view the MIS data

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