How to Cancel Invoice in Odoo18

The steps below guide you through understanding how to cancel an invoice in Odoo18. This workflow explains how to identify and cancel an invoice, outlining common reasons such as errors, customer cancellations, or necessary adjustments, and demonstrates the process within the Odoo platform.

• Navigate to Invoices: From the Odoo web application, go to the “Invoicing” module and then to the “Invoices” section.
• Select the Invoice to Cancel: Identify the invoice you wish to cancel, typically one in a “Draft” or “Not Paid” status.
• Initiate Cancellation: Click on the selected invoice, and then look for an “Actions” or “Cancel” button to initiate the cancellation process.
• Confirm Cancellation: A confirmation prompt will likely appear. Confirm the cancellation to proceed.
• Understand Reasons for Cancellation: Invoices are typically canceled due to mistakes in billing, customer cancellations, or other necessary balance adjustments.
• Verify Canceled Status: After successful cancellation, the invoice’s status will change to “Cancelled”.