Repair Overview

This video provides a comprehensive guide on managing Repair Orders in Odoo18. It demonstrates how to handle after-sales services, whether for products under warranty or those requiring billable repairs.

• Initiating a Repair: The video explains how to create a new Repair Order from the Repairs module. You start by selecting the product to be fixed and the customer associated with it.
• Tracking Parts and Labor: The video shows how to add “Parts” (components used for the fix) and “Labor” (service hours) to the order. This ensures accurate billing and inventory deduction for used materials.
• Workflow States: The tutorial follows the lifecycle of a repair: Draft, Confirmed, Under Repair, and Repaired. The narrator emphasizes that stock is only moved once the repair is finalized.
• Invoicing the Customer: If the repair isn’t under warranty, the narrator demonstrates how to generate an invoice directly from the repair order, capturing both the service fee and material costs.