Email Template

This video demonstrates how to create, customize, and manage Email Templates in Odoo18 to ensure consistent and professional communication with customers and vendors.

  • Standardizing Communication: The video explains that email templates save time by automating repetitive messages like order confirmations, invoices, or meeting reminders.
  • Finding the Templates: To manage templates, go to Settings and search for Email Templates. Here, you can see all existing templates for Sales, Accounting, and CRM.
  • Using Dynamic Placeholders: The video shows how to use “Placeholders” (e.g., {{ object.partner_id.name }}) to automatically pull the customer’s name, order total, or due date into the email content.
  • Visual Editor Customization: The video demonstrates the drag-and-drop editor, allowing you to add company logos, social media links, and professional signatures to your emails without needing to code.
  • Setting Conditional Rules: You can configure templates to be sent only under certain conditions (e.g., when a Sales Order is confirmed) or target specific languages for international clients.
  • Testing and Sending: The tutorial concludes by showing how to “Preview” a template to see exactly what the customer will receive before finalizing the automation.

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