How to Manage Different Customer Addresses in Odoo18

This video provides a step-by-step guide on how to manage different customer addresses in Odoo 18, which is crucial for companies that need to separate billing (invoice) addresses from physical shipping (delivery) addresses.

The following steps outline how to enable and use this feature effectively:

• Enable Customer Addresses: Navigate to the Invoicing (or Accounting) module and go to Configuration -> Settings. Under the “Customer Invoices” section, check the box for Customer Addresses and click Save.
• Create Multiple Addresses for a Customer: Go to the Customers menu and select a customer. In the Contacts & Addresses tab, you can add different address types, such as Invoice Address, Delivery Address, or Other Address.
• Configure Address Details: For each new address, you can specify a contact name, full address, email, and phone number. This allows you to have multiple locations linked to a single company record.
• Select Addresses on Sales Orders/Quotations: When creating a new quotation or sales order, you will now see separate fields for Invoice Address and Delivery Address. You can select the appropriate address for each field, even if they are different from the primary customer address.
• Confirm the Order: Once the correct addresses are selected, you can confirm the order. The invoice will be generated for the specified invoice address, while the delivery order will be created for the delivery address.

This feature is particularly useful for companies in industries like construction or retail, where goods might be delivered to various project sites while billing is sent to a central corporate office.