How to capture CRM API log details after synch in Adempiere Retail

Capture CRM API Log After Sync means recording the detailed information of all communications and transactions that occur between the system and the CRM (Customer Relationship Management) software after data synchronization is completed.

User Access

Who Can Access

Cashier
Admin
Manager
Back office

What User Can Do

Monitor Synchronization Status
Identify Errors
Report Problems

Pre-Requisite Activities

Enable API Logging
User Access Permissions
Synchronize Data

Business Rules

Logging Must Be Enabled
Complete Data Capture
Access Control
Data Security
Regular Review

User Interface

Step 1 : Select ‘branch’ in Menu -> Branch Configuration-> Branch. or Search Branch on Lookup search box.

Step 2: In CRM API Config Tab :- Configure the CRM API URL , user name and password in the branch screen

Step 3 : Select ‘CRM API Log’ in Menu ->CRM Integration -> CRM API Log or Search CRM API Log in Lookup.

Step 4: View customer sync details in the request data and check the status whether customer sync with CRM or not in customer API Log tab

Step 5: If Customer not synch with crm it will display False status. Then check the log file and synch the customer again

INVOICE API LOG TAB

Step 6: View customer Invoice details in the request data and check the status whether customer invoices details sync with CRM or not in the Invoice API Log tab