How to Capture Other State Igst in Customer Screen in ADempiere Retail

Customer belongs to a different state than the business (i.e., inter-state transaction), the system should automatically apply and capture IGST (Integrated GST) instead of CGST/SGST on the invoice.

User Access

Who Can Access

  • Admin
  • Cashier
  • Manager
  • Back office

What User Can Do

  • Enter the correct state and GSTIN for the customer in the Customer Master

Pre-Requisite Activities

  • Customer must have:
    • A valid GST number
    • Correct state selected in address or GST profile
  • The company GST setup must include:
    • Registered state(s) of the business
  • Products/services must have tax rates and HSN/SAC codes

Business Rules

  • IGST is applied only when the customer is in a different state
  • IGST value must be recorded for tax compliance
  • Invoice must clearly show IGST amount and rate

User Interface

Step 1: Select ‘Customer’ in Menu-> Business Partner Rules -> Customer or Search Customer in Lookup.

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Step 2: Enable the Other State IGST Checkbox in the customer screen.

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Step 3: Other state IGST Checkbox is enabled only when Need GST Bill checkbox is enable.