How to Capture Other State Igst in Customer Screen in ADempiere Retail
Customer belongs to a different state than the business (i.e., inter-state transaction), the system should automatically apply and capture IGST (Integrated GST) instead of CGST/SGST on the invoice.
User Access
Who Can Access
- Admin
- Cashier
- Manager
- Back office
What User Can Do
- Enter the correct state and GSTIN for the customer in the Customer Master
Pre-Requisite Activities
- Customer must have:
- A valid GST number
- Correct state selected in address or GST profile
- The company GST setup must include:
- Registered state(s) of the business
- Products/services must have tax rates and HSN/SAC codes
Business Rules
- IGST is applied only when the customer is in a different state
- IGST value must be recorded for tax compliance
- Invoice must clearly show IGST amount and rate
User Interface
Step 1: Select ‘Customer’ in Menu-> Business Partner Rules -> Customer or Search Customer in Lookup.

Step 2: Enable the Other State IGST Checkbox in the customer screen.

Step 3: Other state IGST Checkbox is enabled only when Need GST Bill checkbox is enable.
