How to Configure Import Order in iDempiere

The Import Order window imports external order data into iDempiere. Retail businesses use it to load customer orders from POS, eCommerce, or partner systems before creating sales orders.

Proper configuration improves import accuracy, reduces manual entry, and supports consistent order processing and reporting.

Process Flow

Import Order Flow

Business Rules

  • Organization and Document Type must exist.
  • Business Partner should be available before import.
  • Imported flag is updated after successful processing.
  • Invalid data is shown in Import Error Message.
  • Product or Charge is required for order lines.
  • Warehouse and Price List should be valid.

Prerequisites

  • Organization configured
  • Business Partner configured
  • Warehouse configured
  • Price List configured
  • Payment Term configured
  • Products and UOM configured
  • Tax configured
  • Document Type configured

Navigation

Menu → Import → Import Order

Step 1: Enter Order Header

Complete the required fields and verify values before processing the import.

FieldSample ValueDescription
OrganizationMain StoreOwning organization
Document TypeStandard OrderOrder type
Document NoIMP1001Reference
Import Order 1

Step 2: Select Customer

Complete the required fields and verify values before processing the import.

FieldSample ValueDescription
Business PartnerABC RetailCustomer
Invoice ToMain BranchBilling
Import Order 2

Step 3: Enter Product Details

Complete the required fields and verify values before processing the import.

FieldSample ValueDescription
ProductT-ShirtItem
Ordered Quantity10Qty
Unit Price499Price
TaxCGST/SGST 18%Tax
Import Order 3

Step 4: Validate Import

Complete the required fields and verify values before processing the import.

FieldSample ValueDescription
Import Error MessageBlankNo errors
ImportedUncheckedPending

Step 5: Process Import

Complete the required fields and verify values before processing the import.

FieldSample ValueDescription
ImportedCheckedImport completed
OrderSO100045Created order

Common Issues and Resolutions

IssueCauseResolution
Import failsMandatory field missingComplete required fields
Customer not foundInvalid BPCreate or correct Business Partner
Product missingInvalid productVerify Product Key
Tax errorMissing taxAssign valid Tax
Price missingNo price listMaintain Price List
Warehouse blankWarehouse not setAssign Warehouse

Next Steps

  • Run Import Orders process
  • Review Sales Order
  • Complete Shipment and Invoice