How to Use All Tenants in iDempiere

All Tenants is the iDempiere window that gives System Administrators a centralized, read-only view of every tenant configured in the system.

IT teams use it to confirm which tenants exist and to review the users belonging to each one, including login history and password status.

The window is built on the AD_AllClients_V system view and is intended for administrative monitoring rather than day-to-day transaction processing.

Process Flow

Business Rules

• The window displays all tenants configured in the iDempiere system.
• Each tenant displays its basic identification information.
• Selecting a tenant displays the users associated with that tenant.
• User information includes login-related and password-related details.
• The window supports administrative review, not transaction processing.
• The window is based on the AD_AllClients_V system view.

Prerequisites

• System Administrator role and access to the System Tenant.
• Tenants and users already configured in the system.

Configuration Steps

Step 1: Open the All Tenants Window

This provides the entry point to review every configured tenant in one place.

Navigate to System Administrator → All Tenants to view the list of available tenants.

Step 2: Select a Tenant to Review

Selecting a tenant loads its details and its associated user list.

Select a row in the tenant grid and review the Search Key, Name, Description, and Language.

Field	Sample Value	Purpose
Search Key	POTS	Unique identifier of the tenant
Name	POTS	Tenant name
Language	English (USA)	Default language configured for the tenant

Step 3: Review the Associated Users

The User tab lists everyone belonging to the selected tenant, along with their login and password status.

Open the User tab below the tenant grid and review each user’s Email Address, Name, and Description.

Name	Description
PotsAdmin	PotsAdmin
StoreManager	StoreManager
Ravi Kumar	Store Cashier
Santhosh

Step 4: Monitor Login and Password Status

These fields help administrators spot stale passwords, locked accounts, or repeated failed logins.

Review Date Last Login, Failed Login Count, Date Password Changed, Expired, and Locked for each user in the User tab.

Field	Description
Date Last Login	Most recent successful login date and time
Failed Login Count	Number of unsuccessful login attempts
Date Password Changed	Date when the password was last changed
Expired	Indicates whether the password has expired
Locked	Indicates whether the user account is locked

Common Issues and Resolutions

Issue	Cause	Resolution
Tenant not visible	Tenant doesn’t exist, or the logged-in user lacks System Administrator access	Verify the tenant exists and the logged-in user has System Administrator access
User not displayed	User doesn’t belong to the selected tenant	Confirm the user’s Tenant assignment
Login information not updated	User hasn’t logged in since the relevant activity	Verify the user has logged into the system after the activity in question
Password fields appear unexpected	Password display depends on system-level configuration	Review Tenant or system security settings controlling password visibility
Locked or expired status unclear	Grid data not refreshed	Refresh the window or re-query to see the current status

Next Steps

• Manage tenant configuration in the Tenant window.
• Maintain users in the User window.
• Manage roles and access permissions as needed.
• Review password policies and security settings.